Agency Manager

Aditya Birla Health Insurance Company Limited; Shimoga District; On-site; INR 900,000 - 1,200,000; Full time

Job summary

Aditya Birla Health Insurance Company Limited in Shimoga invites applications for an Agency Manager. This full-time, on-site role leads a team of insurance advisors and agents, aligning with ABHICL’s product offerings and customer service standards to drive growth and service quality.

You will set sales targets, mentor staff, monitor metrics, and ensure regulatory compliance, while building strong relationships with customers and agency partners across the Shimoga region.

Qualifications

• Proven experience in agency management, sales leadership, or insurance distribution, preferably in health or life insurance.
• Strong skills in team recruitment, coaching, and performance management.
• Competence in sales planning, target setting, and pipeline management.
• Excellent communication, negotiation, and interpersonal skills.
• Sound understanding of insurance products, underwriting concepts, and regulatory guidelines.
• Ability to work on-site in Shimoga, with local market awareness and willingness to travel.
• Bachelor’s degree in business, finance, marketing or related field; postgraduate qualification in insurance is an advantage.
• Proficiency in basic computer applications, CRM tools, and digital sales platforms used for policy issuance and customer servicing.

Responsibilities

• Recruiting, onboarding, and developing a high-performing team of insurance advisors and agents.
• Setting sales targets, monitoring performance metrics, and guiding the team on prospecting.
• Conducting regular training and mentoring sessions.
• Managing branch-level operations and ensuring regulatory compliance.
• Building customer relationships and driving agency business growth in Shimoga.

Skills

Agency management

Sales leadership

Insurance distribution

Team recruitment

Performance management

Target setting

Communication skills

Regulatory knowledge

CRM tools

Education

Bachelor's degree in business/finance/marketing

Postgraduate qualification in insurance

Job description

Company Description

Aditya Birla Health Insurance Company Limited (ABHICL), established in 2015, is a joint venture within the Aditya Birla Group and global partners, focused exclusively on health insurance. Since commencing operations in 2016, ABHICL has developed a differentiated portfolio featuring chronic care solutions and incentivized wellness products. The company positions itself as both a payer of healthcare expenses and a partner that actively influences customers’ health and wellness choices. ABHICL’s product philosophy centers on rewarding healthy behavior, supporting better management of lifestyle-related conditions, protecting health needs with dignity, and offering convenient access to a holistic health and wellness ecosystem. Digitized processes and customer-centric innovation are key drivers of ABHICL’s growth and impact in the Indian health insurance market.

Role Description

The Agency Manager role is a full-time, on-site position based in Shimoga. The Agency Manager will be responsible for recruiting, onboarding, and developing a high-performing team of insurance advisors and agents, ensuring they are aligned with ABHICL’s product offerings and customer service standards. Daily activities include setting sales targets, monitoring performance metrics, guiding the team on effective prospecting, and supporting them in closing health insurance policies. The role involves conducting regular training and mentoring sessions, managing branch-level operations, and maintaining compliance with company policies and regulatory requirements. The Agency Manager will also focus on building strong customer relationships, resolving escalations, and driving agency business growth in the Shimoga region through local market insights and strategic initiatives.

Qualifications

• Proven experience in agency management, sales leadership, or insurance distribution, preferably in health or life insurance.
• Strong skills in team recruitment, coaching, and performance management, with the ability to motivate and develop agents and advisors.
• Competence in sales planning, target setting, and pipeline management, with a track record of meeting or exceeding business goals.
• Excellent communication, negotiation, and interpersonal skills for engaging with customers, agency partners, and internal stakeholders.
• Sound understanding of insurance products, basic underwriting concepts, and regulatory guidelines relevant to health insurance.
• Ability to work on-site in Shimoga, with strong local market awareness and willingness to travel within the region as required.
• Bachelor’s degree in business, finance, marketing, or a related field; a postgraduate qualification or professional certification in insurance is an advantage.
• Proficiency in basic computer applications, CRM tools, and digital sales platforms used for policy issuance and customer servicing.