Agency Development Manager

SkillLabs; Solapur; On-site; INR 400,000 - 600,000; Full time

Job summary

SkillLabs in Solapur, India seeks a dynamic sales professional to strengthen operational delivery and maximize agency business. You will drive customer acquisition, revenue retention, and growth initiatives by collaborating with Branch Operations and leveraging untapped markets.

The role focuses on building sustainable customer relationships, identifying needs, and executing segmented product campaigns while following compliance guidelines and using effective up-selling techniques.

Qualifications

• Experience in field sales and customer handling.
• Strong communication and negotiation abilities.
• Ability to build and maintain client relationships.

Responsibilities

• Strengthen operational delivery to maximize agency business and customer acquisition.
• Deliver growth through revenue retention and generation initiatives.
• Collaborate with Branch Operations Team to generate customer leads.
• Achieve targets by coordinating with Branch Operations team.
• Identify new initiatives from existing customers and untapped markets to drive sales.
• Leverage strategies to achieve targets and sustain customer relationships.
• Maintain records of field sales calls and home visits and use appropriate tools.

Skills

Sales

Customer Acquisition

Relationship Building

Communication

Negotiation

Field Sales

Upselling

CRM

Job description

Roles and Responsibilities :-

• Strengthen Operational delivery to maximize Agency business/ Customer acquisition.
• Deliver Growth through revenue retention and generation initiatives
• Collaborate with Branch Operations Team to generate Customer Leads.
• Achieve target by Collaborating with Branch Operations team.
• Derive new initiative through the existing customer base / new untapped market to bring new sales.
• Leverage vectors to achieve targets.
• Manage Customer Parameters – Persistency for sales done through
• Manage Product mix as agreed from time to time.
• Track competition on products, structure, and initiatives
• Compliance – To ensure and function as per the guidelines laid down by Compliance Team
• Build sustainable relationships and trust with existing customers through open and interactive communication
• Determine clients’ particular needs and financial situations by scheduling fact-finding appointments and determining the extent of present coverage and investments.
• Ensure Segmented product-based campaigns
• Follows communication procedures, guidelines & policies
• Keep records of field Sales Calls and Home Visits
• Use appropriate solutions and up-selling methods
• Perform follow-ups to ensure customer satisfaction and query resolution/ Taking References
• Provide accurate, valid, and complete information by using the right methods/tools