Agency Development Manager

SkillLabs; Tijara; On-site; INR 500,000 - 800,000; Full time

Job summary

SkillLabs in Tijara, Rajasthan is seeking a proactive sales professional to strengthen operational delivery and maximize agency-driven customer acquisition. Based in India, you will drive growth through retention initiatives and new opportunities while partnering with Branch Operations to deliver leads and meet targets.

The role requires building trust with customers, conducting fact-finding, and executing segmented campaigns with compliant practices.

Responsibilities

• Strengthen Operational delivery to maximize Agency business.
• Grow revenue via retention and new initiatives.
• Collaborate with Branch Operations to generate leads.
• Achieve targets by collaborating with Branch Operations.
• Identify new sales opportunities from existing customers or untapped markets.
• Leverage vectors to achieve targets.
• Manage customer parameters for sales persistency.
• Maintain product mix as agreed.
• Monitor competition on products and initiatives.
• Ensure compliance with guidelines from the Compliance Team.
• Build sustainable relationships with customers through open communication.
• Assess clients’ needs and financial situations via fact-finding.
• Implement segmented product-based campaigns.
• Follow communication procedures and policies.
• Record field sales calls and home visits.
• Use appropriate solutions and up-selling methods.
• Follow up to ensure satisfaction and resolve queries.
• Provide accurate information using the right tools.

Job description

Roles and Responsibilities :-

• Strengthen Operational delivery to maximize Agency business/ Customer acquisition.
• Deliver Growth through revenue retention and generation initiatives
• Collaborate with Branch Operations Team to generate Customer Leads.
• Achieve target by Collaborating with Branch Operations team.
• Derive new initiative through the existing customer base / new untapped market to bring new sales.
• Leverage vectors to achieve targets.
• Manage Customer Parameters – Persistency for sales done through
• Manage Product mix as agreed from time to time.
• Track competition on products, structure, and initiatives
• Compliance – To ensure and function as per the guidelines laid down by Compliance Team
• Build sustainable relationships and trust with existing customers through open and interactive communication
• Determine clients’ particular needs and financial situations by scheduling fact-finding appointments and determining the extent of present coverage and investments.
• Ensure Segmented product-based campaigns
• Follows communication procedures, guidelines & policies
• Keep records of field Sales Calls and Home Visits
• Use appropriate solutions and up-selling methods
• Perform follow-ups to ensure customer satisfaction and query resolution/ Taking References
• Provide accurate, valid, and complete information by using the right methods/tools