After Sales Manager (Railway Component/Heavy Engineering/Automotive Sect

Jyoti Placements Service

Mohali

On-site

INR 900,000 - 1,300,000

Full time

2 days ago

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Job summary

Jyoti Placements Service in Mohali is seeking an experienced After Sales Manager to lead field operations across our service network. You will ensure technician attendance, schedule site visits, collect service reports, and close cases in real time.

The ideal candidate has 7–10 years in technical customer service, maintenance, or after-sales operations within heavy engineering, automotive, or railway components, and holds a graduate degree.

Qualifications

4–5 years in technical customer service, maintenance, or after-sales operations within the heavy engineering, automotive, or railway component sector.
Graduate degree or equivalent required.

Responsibilities

Run field operations through our company app/CRM, ensuring technician attendance, site visits, service reports, and closures are captured in real time.
Ensure no complaint remains unattended or poorly documented, and no deductions due to missed timelines, missing attendance, or incomplete portal compliance.

Skills

Technical customer service

Field operations

Education

Graduate

Job description

This is a modern, execution-heavy role. You will run field operations through our company app/CRM, ensuring technician attendance, site visits, service reports, and closures are captured in real time. The goal is simple: no complaint should remain unattended or poorly documented, and no deductions should happen due to missed timelines, missing attendance, or incomplete portal compliance.Ideal Experience: 4 to 5 years in technical customer service, maintenance, or after-sales operations within the heavy engineering, automotive, or railway component sector.