AES Dynamics 365 - SCM Senior Associate

PwC Acceleration Center India; Bengaluru; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

PwC Acceleration Center India is seeking an AES Dynamics 365 - SCM Senior Associate to optimize client applications by designing and implementing integration solutions through Dynamics 365 SCM. You will work with Salesforce APIs, middleware, and data interfaces, while supporting delivery across application consulting and client adoption.

You will analyze complex issues, manage workstreams, mentor juniors, and build client connections while deepening knowledge of business context and architecture.

Qualifications

• Bachelor's degree and English proficiency required.
• Experience with Microsoft Dynamics 365 SCM and F&O is essential.
• Knowledge of Azure DevOps and ticketing tools (ServiceNow, Jira) is preferred.

Responsibilities

• Analyze client requirements and translate them into Dynamics 365 SCM integration solutions.
• Design and implement integration flows across APIs, middleware, and data interfaces.
• Support service workstreams by configuring system connections to improve automation and data movement.
• Develop scalable integration approaches for enterprise environments.
• Troubleshoot defects, validate data, and refine solutions through testing.
• Document designs, specifications, and deployment steps for delivery and maintenance.
• Collaborate with project teams to coordinate tasks and review deliverables.
• Build knowledge of business context and system architecture to inform decisions.

Skills

Microsoft Dynamics 365 SCM

Microsoft Dynamics 365 F&O

Azure DevOps

Jira Service Desk

ServiceNow

Customer collaboration

Education

Bachelor's degree

Tools

Azure DevOps

ServiceNow

Jira

Job description

The Opportunity

Join our Acceleration Center India and help shape the future of business for our diverse client portfolio across geographies and jurisdictions. You’ll work at the heart of global teams across Advisory, Assurance, Tax and Business Services—solving real client challenges through connected collaboration. We’ll help you grow your skills so you can go further. With hands‑on learning, cutting‑edge tools and an inclusive culture, this is your opportunity to do inspiring work that makes a difference—every day.

As an AES Dynamics 365 - SCM Senior Associate you will help clients optimize business application performance through Salesforce system integration work that connects applications, systems, and databases, supporting data flow and process automation within our Business Application Consulting practice. As a Senior Associate you will analyze complex issues, manage assigned workstreams, guide junior team members, and build meaningful client connections while developing deeper knowledge of business context and adapting to changing priorities. In this role at PwC, you will design, develop, and implement integration solutions using Salesforce APIs, middleware platforms, and web services, while contributing to delivery across application consulting and supporting clients with software implementation, training, and ongoing adoption.

Responsibilities

• Analyzing client business requirements and translating them into Dynamics 365 supply chain management integration solutions
• Designing and implementing integration flows across Salesforce APIs, middleware platforms, web services, and related data interfaces
• Supporting client service workstreams by configuring system connections that improve process automation and data movement
• Interpreting functional and technical requirements to develop scalable integration approaches for enterprise application environments
• Troubleshooting integration defects, validating data accuracy, and refining solutions through testing and issue resolution
• Documenting integration designs, technical specifications, and deployment steps to support delivery and maintenance activities
• Collaborating with project team members to coordinate tasks, review deliverables, and address risks or dependencies
• Developing knowledge of business context, client operations, and system architecture to inform recommendations and implementation decisions

What You Must Have

• At least a Bachelor's degree
• At least 4 years of experience
• Oral and written proficiency in English required

What Sets You Apart

• Preference for at least one of the following fields of study: Computer and Information Science & Accounting, Information Technology, Management Information Systems
• Knowledge and experience in Microsoft Dynamics SCM in Managed services
• 5+ years of experience with Microsoft Dynamics AX/D365 as an implementation consultant.
• At least 2 full life cycle implementations or 3+ years in a Dynamics 365 F&O support/AMS role in Supply Chain Management modules
• Experience supporting or implementing Dynamics 365 F&O in the Supply Chain Management Modules.
• Experience working with Azure DevOps and/or ticketing tools such as ServiceNow or Jira Service Desk
• Self‑motivated and able to perform duties under minimal supervision.
• Ability to write reports, business correspondence, SOPs, and procedure manuals.
• Ability to conduct user training sessions.
• Comfortable managing concurrent support requests across ticket priorities (P1-P4) and working within SLA‑bound timelines
• Relevant certifications in Dynamics 365 will be a plus.