Adobe- Content- AEM Sites, Assets

PwC; Hyderabad, Bengaluru; Hybrid; INR 1,200,000 - 1,800,000; Full time

Job summary

PwC in Hyderabad seeks a seasoned consultant to implement Salesforce solutions, train users, and align projects with client goals. You will collaborate on process modeling, system integration, and analytics, leveraging Lightning, Sales Cloud, and Service Cloud to improve client outcomes.

The role requires strong English communication, 4+ years of experience, and a CS/IS/MIS background. A client-focused, technically fluent professional will thrive in this environment.

Qualifications

• Bachelor's degree required.
• 4+ years of experience required.
• Proficient in English (oral and written).
• Preference for CS/IS or MIS background.

Responsibilities

• Analyzing client needs to implement Salesforce solutions for efficiency.
• Providing training and support for Salesforce apps integration.
• Collaborating with clients on business process modeling and system integration strategies.
• Utilizing Salesforce Lightning, Sales Cloud, and Service Cloud to enhance service delivery.
• Developing training materials for client adoption of new technologies.
• Managing systems project management tasks to align with client objectives and timelines.
• Applying analytical thinking to interpret data and inform strategic recommendations.
• Engaging in technical consultation to support innovative design solutions.
• Building client relationships to anticipate needs and deliver quality outcomes.
• Navigating complex client situations to grow skills and brand.

Skills

Analytical thinking

Client communication

English proficiency

Business process modeling

Education

Bachelor's degree in CS/IS/related

MIS/Information Systems preferred

Tools

Salesforce

Workfront

AEM

Jira

ServiceNow

CRM systems

Workfront Fusion

Job description

Responsibilities

• - Analyzing client needs to implement Salesforce solutions that optimize operational efficiency
• - Providing training and support for seamless integration and utilization of Salesforce applications
• - Collaborating with clients to develop and execute business process modeling and system integration strategies
• - Utilizing Salesforce Lightning, Sales Cloud, and Service Cloud to enhance client service delivery
• - Developing training materials to facilitate client understanding and adoption of new technologies
• - Managing systems project management tasks to align with client objectives and timelines
• - Applying analytical thinking to interpret data and inform strategic recommendations
• - Engaging in technical consultation to support the implementation of innovative design solutions
• - Building meaningful client connections to anticipate needs and deliver quality outcomes
• - Navigating complex situations to grow personal brand and deepen technical skills

What You Must Have

• - At least a Bachelor's degree
• - At least 4 years of experience
• - Oral and written proficiency in English required
• - Preference for at least one of the following fields of study: Computer and Information Science, Management Information Systems

• Strong hands-on experience with Adobe Workfront administration and configuration.
• Proven expertise with Workfront APIs and Workfront Fusion for automation and integration use cases.
• Solid understanding of project, program, resource, and enterprise work-management concepts
  - Navigating complex client relationships and delivering tailored solutions
• Experience integrating Workfront with AEM, Jira, ServiceNow, CRM systems, or other enterprise applications.
• Exposure to enterprise architecture, cloud integration platforms, or middleware solutions.
  - Developing training materials to enhance team capabilities and client satisfaction
  - Implementing technology solutions that drive business process improvements
• - Excelling in analytical thinking to interpret data and inform strategic decisions
• - Utilizing analytical thinking to solve complex business problems
• Developing training materials for Salesforce applications
• Implementing technology solutions in a client-focused environment
• Excelling in business process modeling and enterprise integration