Workfront Technical Architect

Dentsu Global Services; Pune District; On-site; INR 2,500,000 - 4,500,000; Full time

Job summary

Dentsu Global Services in Pune seeks an experienced Adobe Workfront Solution Architect to lead enterprise-scale Work Management, Digital Operations and Marketing Workflow transformation initiatives. You will architect scalable Workfront solutions and governance models, and design integrations using Fusion to align with business objectives.

You will conduct discovery workshops, define enterprise architecture, and implement Workfront objects (Programs, Projects, Tasks, Templates, Reports).

Qualifications

• 8+ years in IT with solution architecture experience.
• 6+ years hands-on with Adobe Workfront implementations.
• Expertise in project, resource, demand, and portfolio management.
• Experience leading end-to-end enterprise Workfront deployments.

Responsibilities

• Lead discovery workshops translating business needs into scalable Workfront solutions.
• Define enterprise Workfront architecture, operating model, governance, and roadmaps.
• Design and implement Workfront objects: Programs, Projects, Tasks, Templates, Reports.
• Provide architectural guidance for enterprise workflow transformations.
• Establish platform best practices and governance models.
• Design, develop, and govern integrations using Adobe Workfront Fusion.
• Build automated workflows between Workfront and enterprise systems (AEM, CRM, ERP, etc.).
• Define integration architecture, error handling, monitoring, and support processes.
• Mentor administrators, consultants, and implementation teams.

Skills

Adobe Workfront

Adobe Workfront Fusion

Enterprise Architecture

Governance & Compliance

Stakeholder Management

Solution Design

Digital Operations

Agile Delivery

Mentoring

Tools

Adobe Workfront

Adobe Workfront Fusion

REST APIs

JSON

Webhooks

Authentication

Agile

Job description

We are seeking an experienced Adobe Workfront Solution Architect with strong expertise in Adobe Workfront and Workfront Fusion to lead enterprise-scale Work Management, Digital Operations, and Marketing Workflow transformation initiatives.

The ideal candidate will be responsible for architecting scalable Workfront solutions, defining governance frameworks, designing integrations using Fusion, and partnering with business and technology stakeholders to drive successful program delivery.

This role requires a balance of solution architecture, business consulting, platform governance, and technical integration expertise.

Key Responsibilities

• Lead discovery workshops and translate business requirements into scalable Workfront solutions.
• Define enterprise Workfront architecture, operating model, governance standards, and implementation of roadmap.
• Design and implement Workfront objects including:
• Programs
• Projects
• Tasks
• Templates
• Custom Forms
• Reports
• Provide architectural guidance for enterprise workflow transformation initiatives.
• Establish platform best practices, design standards, and governance models.

Workfront Fusion & Integrations

• Design, develop, and govern integrations using Adobe Workfront Fusion.
• Build automated workflows between Workfront and enterprise systems.
• Design integrations with:
• Adobe Experience Manager (AEM)
• Adobe Creative Cloud
• CRM platforms
• ERP systems
• Collaboration tools
• Custom APIs
• Define integration architecture, error handling, monitoring, and support processes.
• Optimize and troubleshoot Fusion scenarios for performance and scalability.

Platform Governance & Operations

• Define enterprise-wide Workfront configuration strategy.
• Establish security, permissions, user roles, and access controls.
• Create governance processes for:
• Demand management
• Resource management
• Capacity planning
• Intake management
• Support platform upgrades, enhancements, and adoption initiatives.

Stakeholder Management

• Partner with business leaders, PMOs, marketing operations teams, product teams, and IT stakeholders.
• Drive requirement workshops and architecture reviews.
• Present solution recommendations to senior leadership.
• Mentor administrators, consultants, and implementation teams.

Must Have

Adobe Workfront

• 8+ years of overall IT experience with strong experience in solution architecture and enterprise application implementations.
• 6+ years of hands‑on experience with Adobe Workfront implementations.
• Strong expertise in Project Management, Resource Management, Demand Management, Intake Processes, Portfolio & Program Management, Reporting & Dashboards, Custom Forms, and Workfront Administration.
• Proven experience leading at least one end‑to‑end enterprise Workfront implementation.

Adobe Workfront Fusion

• 4 years of hands‑on experience with Adobe Workfront Fusion.
• Experience designing and implementing complex automation workflows and integrations.
• Strong knowledge of Fusion Scenarios, Data Mapping, Error Handling, API Integrations, Scheduling, and Monitoring.
• Ability to troubleshoot, optimize, and improve Fusion implementations.

Integration & Technical Skills

• Strong experience with REST APIs.
• Good understanding of JSON, Webhooks, Authentication mechanisms, and integration patterns.
• Experience integrating Workfront with enterprise applications and systems.
• Experience creating solution architecture and integration design artefacts, including Solution Designs, Integration Designs, Process Workflows, and Governance Frameworks.
• Experience working in Agile delivery environments.
• Strong analytical and problem‑solving skills.

Leadership & Communication

• Ability to lead client workshops, requirement discussions, and architecture reviews.
• Strong communication and presentation skills.
• Experience mentoring project teams, Workfront administrators, or consultants.

Preferred Qualifications

• Adobe Workfront Certification.
• Adobe Workfront Fusion Certification.
• Experience with the Adobe Experience Cloud ecosystem.
• Experience integrating Workfront with: Adobe Experience Manager (AEM) Adobe Assets Adobe Analytics Adobe Campaign
• Experience in Marketing Operations, Creative Operations, or Digital Experience programs.
• Exposure to enterprise PMO processes, demand management, resource planning, and operational governance.

Good to have

• Adobe Experience Manager integration experience
• Adobe Creative Cloud integrations
• Workfront Planning
• Workfront Goals
• Advanced scripting/programming expertise
• Multi-product Adobe Experience Cloud architecture