Adobe Campaign Developer

Infosys Limited; Chennai District; On-site; INR 650,000 - 950,000; Full time

Job summary

Infosys Limited in Chennai is seeking an Adobe Campaign Developer with 3–5 years of hands-on experience to design and maintain complex campaigns. You will build customer journeys, implement segmentation, and optimize multi-channel delivery across platforms.

The role emphasizes working with Adobe Campaign Classic, AJO, and data mappings to ensure high-quality, compliant campaigns that scale across clients and industries.

Qualifications

• BE/ME/BTech/MTech/MCA/MSc or MBA as minimum.
• 3–4 years hands-on experience as an Adobe Campaign Developer or similar.
• Strong working experience in Adobe Campaign Classic workflow development and troubleshooting.

Responsibilities

• Design, develop, and maintain campaign workflows, deliveries, and configurations in Adobe Campaign Classic.
• Build and support customer journeys and orchestration using AJO across channels.
• Implement audience segmentation and personalization using profile data.
• Develop assets and templates, including dynamic content for reusable execution.
• Configure integrations, data mappings, and data flows for campaigns.
• Monitor runs, resolve failures, and document root causes clearly.
• Uphold deliverability, compliance, and data governance best practices.

Skills

Adobe Campaign

AJO (Journey Orchestration)

Cross-channel execution

Workflow design

Education

BE/ME/BTech/MTech/MCA/MSc

Tools

Adobe Campaign Classic

Job description

CHENNAI, Infosys Limited Adobe Campaign Developer

Job ID/Reference Code INFSYS-EXTERNAL-254122

Work Experience 3 - 5 Years

Educational Requirements

MCA,ME,MSc,MTech,Bachelor of Engineering,BCA,BSc,BTech

Service Line

Digital Experience

Responsibilities

• Design, develop, and maintain campaign workflows, deliveries, and technical configurations in Adobe Campaign Classic.
• Build and support customer journeys and orchestration use cases using AJO, ensuring timely and accurate execution across channels.
• Implement audience segmentation, targeting rules, and personalization logic using profile and behavioral data.
• Develop and optimize campaign assets and templates (including dynamic content) to support reusable, scalable execution.
• Configure and troubleshoot integrations, data mappings, and inbound/outbound data flows required for campaign operations.
• Monitor campaign runs, identify failures or performance bottlenecks, and drive root‑cause resolution with clear documentation.
• Ensure adherence to best practices for deliverability, compliance, and data governance while executing campaigns.
• Partner with stakeholders to gather requirements, estimate effort, and deliver enhancements aligned to business goals.

Additional Responsibilities

About us:Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always‑on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem. Infosys provides equal employment opportunities to applicants and employees without regard to race, color, sex, gender identity; sexual orientation, religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

Technical and Professional Requirements

Minimum Qualifications

• BE, ME, BTECH, MTECH, MCA, MSC, or MBA.
• 3–4 years of hands‑on experience working as an Adobe Campaign Developer or in a closely related campaign engineering role.
• Strong working experience in Adobe Campaign Classic including workflow development, campaign execution, and troubleshooting.
• Practical experience with AJO for journey orchestration and cross‑channel campaign execution.
• Ability to translate marketing requirements into technical implementations with attention to quality and reliability.

Preferred Skills

Technology->Digital Marketing Platforms->Adobe Campaign