Adobe AJO -Walk In - Chennai

Tata Consultancy Services; Chennai District; On-site; INR 1,500,000 - 2,200,000; Full time

Job summary

Tata Consultancy Services (TCS) invites applications for an Adobe AJO role in Chennai. The candidate will design and orchestrate customer journeys using Adobe Journey Optimizer and integrate with Adobe Experience Platform for real-time profiling and data exchange.

You will drive omnichannel campaigns, configure workflows, and manage decision rules while collaborating with stakeholders to deliver scalable, innovative advertising solutions.

Qualifications

• Experience with Adobe Journey Optimizer for customer journey design and orchestration.
• Strong knowledge of Adobe Experience Platform schemas, segmentation, and Real-Time Customer Profile.
• Proficiency in API integrations and managing cross-platform data flows.
• Experience in real-time data processing and event-driven architectures.

Responsibilities

• Design, build, and optimize end-to-end customer journeys using AJO.
• Develop and execute omnichannel campaigns across email, mobile, and web channels.
• Configure and manage workflows, decision rules, and audience segmentation.
• Integrate AJO with AEP and other enterprise systems.
• Handle API integrations and real-time data pipelines for seamless data exchange.
• Monitor, troubleshoot, and resolve campaign and platform-related issues.
• Analyze campaign results and drive continuous optimization and performance improvement.
• Maintain documentation, playbooks, and best practices for operational excellence.
• Collaborate with business stakeholders and cross-functional teams to deliver solutions.
• Support ongoing platform enhancements and innovation initiatives.

Skills

AJO experience

AEP experience

API integrations

Data pipelines

Tools

Adobe Journey Optimizer (AJO)

Adobe Experience Platform (AEP)

Job description

TCS Hiring for Adobe AJO Role!

TCS presents an excellent opportunity for Adobe AJO Role!!

Job Title: Adobe AJO

Work Location: Chennai

Experience Range: 6 to 10 yrs

Mode of Interview: Walk-In

Key Responsibilities

• Design, build, and optimize end-to-end customer journeys using Adobe Journey Optimizer
• Develop and execute omnichannel campaigns across email, mobile, and web channels
• Configure and manage workflows, decision rules, and audience segmentation
• Integrate AJO with Adobe Experience Platform (AEP) and other enterprise systems
• Handle API integrations and real-time data pipelines for seamless data exchange
• Monitor, troubleshoot, and resolve campaign and platform-related issues
• Analyze campaign results and drive continuous optimization and performance improvement
• Maintain documentation, playbooks, and best practices for operational excellence
• Collaborate with business stakeholders and cross-functional teams to deliver solutions
• Support ongoing platform enhancements and innovation initiative

Job Requirements

• Strong hands-on experience in Adobe Journey Optimizer (AJO) for customer journey design and orchestration
• Solid expertise in Adobe Experience Platform (AEP) including schemas, segmentation, and Real-Time Customer Profile
• Proficiency in API integrations and managing cross-platform data flows Experience in real-time data processing and event-driven architectures
• Strong understanding of workflow configuration, decisioning logic, and personalization strategies