Admissions & Outreach Counsellor

Indian School of Public Policy (ISPP); Delhi; On-site; INR 600,000 - 800,000; Full time

Job summary

A premier public policy institution located in Delhi is seeking an Admissions & Outreach Counsellor. This role is responsible for managing admissions and outreach initiatives, engaging with prospective students, and facilitating the admissions process. Candidates should have 1–2 years of work experience and a graduate degree, preferably with a background in Public Policy or Education. Strong communication skills in English and Hindi are essential, alongside the ability to create engaging content. Join a dynamic team dedicated to enhancing public policy education in India.

Qualifications

• 1–2 years of work experience required.
• Background in Public Policy, Education, or Economics preferred.
• Experience in call counselling or outreach is advantageous.

Responsibilities

• Manage admissions and outreach initiatives.
• Engage with prospective students and stakeholders.
• Maintain databases and facilitate the admissions process.
• Collaborate with marketing and academic teams.

Skills

Communication skills

Interpersonal skills

Empathy

Content creation

Fluency in English

Fluency in Hindi

Education

Graduate in any subject

Tools

CRM software

Student information systems

Job description

The Indian School of Public Policy (ISPP) is India's first public policy institution with a focus on design thinking. Founded in 2018, ISPP was established by renowned policymakers, experts, and influencers to revolutionize the field of policymaking. Guided by an esteemed Academic Advisory Council, ISPP draws on the expertise of distinguished leaders like Vijay Kelkar, Arvind Panagariya, and Maya Tudor. Through its partnership with the Harris School of Public Policy at the University of Chicago, ISPP offers scholars enriched learning opportunities and joint certification. Committed to democratising public policy in India, ISPP builds policy capacity across society, government, and markets.

Role Description

This is a full-time on-site role for an Admissions & Outreach Counsellor located in Hauz Khas. The role involves managing admissions and outreach initiatives, engaging with prospective students and stakeholders to promote ISPP's programs, handling inquiries, and conducting sessions to provide insights into the institution. Responsibilities include maintaining databases, facilitating the admissions process, and contributing to the recruitment of high-potential candidates. The role requires collaboration with marketing and academic teams to ensure alignment in outreach efforts and to organize information sessions, webinars, events, and campus visits.

Qualifications

• 1–2 years of work experience.
• Graduate in any subject.
• Background or understanding of Public Policy, Education, Economics, or a related field preferred.
• Fluency in English and Hindi; knowledge of other languages is welcome.
• Previous experience in call counselling, admissions support, or outreach roles is an advantage.
• Strong communication skills with the ability to manage queries empathetically and patiently.
• Experience with student information systems and CRM software preferred.
• Excellent interpersonal skills and ability to connect with diverse groups of people.
• Ability to create engaging written content (mailers, blogs, outreach material).
• Demonstrated ability to provide educational guidance to prospective applicants.