Admission Officer - Study Abroad

Kaaiser Services; New Delhi; On-site; INR 279,000 - 502,000; Full time

Job summary

Kaaiser Services is seeking an Admissions Coordinator to review and verify student applications for Australian university admissions. You will ensure documents are complete, identify discrepancies, and coordinate with students and counselors to resolve issues.

You will process applications via Study Link and university portals, track statuses, and maintain records for audits. The role demands meticulous attention, strong communication, and adherence to confidentiality standards.

Qualifications

• Review, validate, and process student applications with high accuracy and attention to detail.
• Identify discrepancies, missing documents, or eligibility gaps and coordinate with students, counselors, or internal teams for resolution.
• Process and submit new applications through the Study Link portal and respective university portals within defined timelines.
• Track application status, updates, and outcomes, ensuring timely follow-ups and closure.
• Coordinate with team members to ensure faster turnaround time and smooth processing of applications.
• Maintain records of applications, offers, and communications for audit and reporting purposes.
• Ensure compliance with admission standards, SOPs, and data confidentiality requirements.
• Respond to basic queries related to status, documentation, and admission processes professionally.
• Support the team in meeting application volume targets and quality benchmarks.

Responsibilities

• Review and assess student applications for admission.
• Verify accuracy, completeness, and authenticity of documents.
• Identify gaps and coordinate with students and teams for resolution.
• Process and submit new applications through Study Link and university portals.
• Track status and outcomes with timely follow-ups.
• Collaborate with team for fast turnaround and smooth processing.
• Maintain proper records for audits and reporting.
• Ensure compliance with admission standards and data confidentiality.
• Respond to basic queries about status and requirements.
• Support meeting volume targets and quality benchmarks.

Skills

CRM/Application Software

Attention to Detail

Coordination & Follow-up

Communication Skills

Time Management & Prioritization

System & Portal Handling

Process Adherence & Confidentiality

Team Orientation & Learning Mindset

Education

Graduate

Tools

Study Link

CRM Software

Job description

• 1. Review and assess student applications for admission to Australian universities in accordance with university guidelines and eligibility criteria.
• 2. Verify the accuracy, completeness, and authenticity of academic documents and application information submitted by students.
• 3. Identify application discrepancies, missing documents, or eligibility gaps, and coordinate with students, counselors, or internal teams for resolution.
• 4. Process and submit new applications through the Study Link portal and respective university portals within defined timelines.
• 5. Track application status, updates, and outcomes, ensuring timely follow-ups and closure.
• 6. Coordinate closely with team members to ensure faster turnaround time and smooth processing of applications.
• 7. Maintain proper records and documentation of applications, offers, and communications for audit and reporting purposes.
• 8. Ensure compliance with Australian university admission standards, internal SOPs, and data confidentiality requirements.
• 9. Respond to basic queries related to application status, documentation, and admission processes in a professional manner.
• 10. Support the team in meeting application volume targets and quality benchmarks.

Essential Skills

• 1. Ability to work on CRM/Application Software
• 2. Minimum 2 years of experience on Study Link
• 3. Minimum Qualification: Graduate
• 4. Application Processing & Documentation Skills
  • o Review, validate, and process student applications with high accuracy and attention to detail.
• 5. Attention to Detail & Quality Orientation
  • o Strong eye for identifying errors, discrepancies, or missing information in applications and supporting documents.
• 6. Coordination & Follow-up Skills
  • o Ability to coordinate with internal teams, counselors, and stakeholders to resolve application-related issues.
  • o Strong follow-up skills to ensure timely closure of pending applications.
• 7. Communication Skills
  • o Clear and professional written and verbal communication for handling basic queries and application updates.
  • o Ability to communicate requirements and next steps in a simple, polite, and structured manner.
• 8. Time Management & Prioritization
  • o Ability to manage multiple applications simultaneously while meeting deadlines and turnaround timelines.
  • o Capable of prioritizing tasks based on urgency and volume.
• 9. System & Portal Handling Skills
  • o Comfortable working on online portals such as Study Link and university application systems.
  • o Basic proficiency in MS Excel, MS Word, and email communication for tracking and reporting.
• 10. Process Adherence & Confidentiality
  • o Ability to follow defined processes, guidelines, and workflows consistently.
  • o Awareness of data privacy and confidentiality while handling student information.
• 11. Team Orientation & Learning Mindset
  • o Ability to work collaboratively within a team environment.
  • o Willingness to learn admission processes, policy updates, and system enhancements