JOB DESCRIPTION
Admission Counsellor Orient Flights Private Limited
Department: Admissions / Marketing
Locations: Kurnool, Andhra Pradesh & Mysuru, Karnataka
Experience: Minimum 1 year of relevant experience
Employment Type: Full-time
Reporting To: Centre Head / Admissions Head / Management
1. Job Summary
We are looking for a dynamic, professional, and result-oriented Admission Counsellor to manage student enquiries, counsel prospective students and parents, and drive admissions for aviation-related courses. The ideal candidate should have a pleasing and professional personality, excellent communication and interpersonal skills, and the ability to convert enquiries into confirmed admissions.
2. Key Responsibilities
- Handle student and parent enquiries through phone calls, walk-ins, email, and digital platforms.
- Explain aviation courses, eligibility criteria, admission procedures, fee structures, and career opportunities.
- Counsel prospective students and parents and guide them in selecting suitable courses.
- Follow up with prospective students and maintain an updated enquiry database.
- Convert enquiries into applications and confirmed admissions by achieving assigned admission targets.
- Coordinate with the academic team and management regarding admission approvals, documentation, and student onboarding.
- Conduct campus visits, counselling sessions, school/college outreach activities, and admission promotional events.
- Maintain accurate records of enquiries, applications, follow-ups, and admission conversions.
- Prepare daily and monthly admission reports for management review.
- Ensure professional communication and a positive experience for prospective students and parents.
3. Educational Qualification
- Any Bachelor's Degree from a recognised university.
- Candidates with backgrounds in Aviation, Marketing, Business Administration, Hospitality, or Customer Relationship Management will be preferred.
4. Experience Required
- Minimum 1 year of experience in admissions counselling, educational counselling, student recruitment, sales, or customer relationship management.
- Experience in aviation, educational institutions, colleges, or training institutes will be an added advantage.
- Freshers need not apply.
5. Required Skills and Personal Attributes
- Excellent verbal communication and interpersonal skills in English and the local language.
- A pleasing, professional, and well-groomed personality.
- Strong presentation, convincing, and counselling skills.
- Confidence in interacting with students, parents, and senior management.
- Good telephone etiquette and follow-up skills.
- Target-oriented approach with the ability to convert enquiries into admissions.
- Basic computer knowledge, MS Office, email, and CRM/data-entry skills.
- Professional conduct, positive attitude, and a student-centric approach.
6. Performance Indicators (KPIs)
- Number of enquiries handled and followed up.
- Enquiry-to-application and application-to-admission conversion rates.
- Achievement of monthly admission targets.
- Timely and accurate maintenance of admission records.
- Quality of student and parent counselling.
- Compliance with admission procedures and reporting requirements.