Admission counsellor

Pilot Training Academy - Top Crew Aviation; Jaipur; On-site; INR 240,000 - 420,000; Full time

Job summary

Pilot Training Academy - Top Crew Aviation in Jaipur seeks an Admission Counsellor to guide prospective students and families through the admission process from inquiry to enrollment. You will provide accurate information on courses, eligibility, fees, and career paths in aviation, and manage inquiries by phone, email, and walk-ins.

On-site role requiring strong interpersonal and customer service skills, collaboration with training and marketing teams, and the ability to convert leads into

Qualifications

• 1–3 years of experience in sales
• Strong interpersonal and communication skills
• Customer service experience for inquiries and applicants
• Sales experience to help convert inquiries into admissions
• Bachelor’s degree in Education, Business, Aviation Management or related field
• Proficiency with MS Office and familiarity with CRM tools
• Fluency in English and Hindi

Responsibilities

• Guide prospective students and families through the admission process from inquiry to enrollment
• Respond to phone, email, and walk-in inquiries; conduct counseling sessions
• Maintain applicant records and follow up with leads
• Collaborate with training and marketing teams to support admission campaigns
• Participate in education fairs or information sessions; ensure a positive, professional experience for applicants

Skills

Interpersonal Communication

Customer Service

Sales

MS Office

CRM tools

English

Hindi

Education counseling

Education

Bachelor's degree

Aviation Management (preferred)

Tools

CRM tools

MS Office

Job description

Company Description

Top Crew Aviation’s Pilot Training Academy is one of India’s leading pilot training schools, offering more than 15 years of instructor experience in the aviation industry. The academy provides global pilot training opportunities through a network of flying schools in India, the USA, South Africa, and Europe. With a strong focus on education, it is recognized worldwide for excellence in aviation studies and flying training. The organization emphasizes a “student first” ideology, certified quality standards, and a supportive environment that attracts and nurtures top talent. Its mission is to train skilled aviators, inspire a passion for flying, and contribute to the future of commercial aviation.

Role Description

The Admission Counsellor is a full-time, on-site role based in Jaipur at Pilot Training Academy - Top Crew Aviation. In this role, the counsellor guides prospective students and their families through the admission process, from initial inquiry to enrollment, providing accurate information about courses, training locations, eligibility, fees, and career pathways in aviation. Daily responsibilities include responding to phone, email, and walk-in inquiries; conducting counseling sessions; maintaining applicant records; and following up with leads to support conversion into admissions. The counsellor collaborates with the training and marketing teams to support admission campaigns, participates in education fairs or information sessions, and ensures a positive, professional experience for all prospective students. The role requires consistent on-site presence to meet applicants, coordinate with internal teams, and uphold the academy’s student-first standards.

Qualifications

• 1-3 Years of experience required in sales


• Candidates should possess strong Interpersonal Communication and general Communication skills to counsel prospective students and interact with families and internal teams.


• Candidates should possess Customer Service skills to deliver a helpful, respectful, and responsive experience to all inquiries and applicants.


• Candidates should possess Sales-related skills to manage leads, explain program benefits clearly, and support conversion of inquiries into confirmed admissions.


• Candidates should possess Education-related skills and an interest in academic counseling, ideally with knowledge of aviation or professional training programs.


• Relevant qualifications include a bachelor’s degree in any discipline (preferably in Education, Business, Aviation Management, or related fields) and prior experience in admissions, counseling, or student-facing roles.


• Additional beneficial skills include proficiency with MS Office and CRM tools, strong organizational and record-keeping abilities, fluency in English and Hindi, and the capacity to work independently while collaborating effectively with teams.