Administrator - English, Arabic, Microsoft Windows

HCL Technologies Limited; Lucknow; On-site; INR 210,000 - 270,000; Full time

Job summary

HCL Technologies Limited in Lucknow, Uttar Pradesh, is seeking an Administrator to handle calls, chat, and email for client-specific needs. The role requires aligning with client standards, meeting KPIs, and coordinating with internal and global teams.

You'll work from the office in rotating 24x7 shifts, with week offs, and be part of a larger global technology company that values its people and delivers services across industries.

Qualifications

• JD • Answer calls/chat/email or other mediums in relevance to Client specific needs.
• • Ensure work hours are met daily.
• • Ensure Quality work within HCL and client standard.
• • Provide support or any necessary requirement of client and HCL.
• • Ensure all KPI of partners and HCL are met.

Responsibilities

• JD • Answer calls/chat/email or other mediums in relevance to Client specific needs.
• • Ensure work hours are met daily.
• • Ensure Quality work within HCL and client standard.
• • Provide support or any necessary requirement of client and HCL.
• • Ensure all KPI of partners and HCL are met.

Job description

Administrator - English, Arabic, Microsoft Windows Administrator - English, Arabic, Microsoft Windows India Apply now Job Description Administrator - English, Arabic, Microsoft Windows Lucknow, Uttar Pradesh

Job Summary

JD • Answer calls/chat/email or other mediums in relevance to Client specific needs. • Ensure work hours are met daily. • Ensure Quality work within HCL and client standard. • Provide support or any necessary requirement of client and HCL. • Ensure all KPI of partners and HCL are met. • Coordination with internal and global teams. • Maintain professional decorum within HCL Standards. • Ensure client/partner success. • Coordination with supervisors and managers or any identified support. • Work from office • 24*7 shifts • Rotational shifts and week offs

Key Responsibilities

JD • Answer calls/chat/email or other mediums in relevance to Client specific needs. • Ensure work hours are met daily. • Ensure Quality work within HCL and client standard. • Provide support or any necessary requirement of client and HCL. • Ensure all KPI of partners and HCL are met. • Coordination with internal and global teams. • Maintain professional decorum within HCL Standards. • Ensure client/partner success. • Coordination with supervisors and managers or any identified support. • Work from office • 24*7 shifts • Rotational shifts and week offs

Skill Requirements

JD • Answer calls/chat/email or other mediums in relevance to Client specific needs. • Ensure work hours are met daily. • Ensure Quality work within HCL and client standard. • Provide support or any necessary requirement of client and HCL. • Ensure all KPI of partners and HCL are met. • Coordination with internal and global teams. • Maintain professional decorum within HCL Standards. • Ensure client/partner success. • Coordination with supervisors and managers or any identified support. • Work from office • 24*7 shifts • Rotational shifts and week offs

Other Requirements

JD • Answer calls/chat/email or other mediums in relevance to Client specific needs. • Ensure work hours are met daily. • Ensure Quality work within HCL and client standard. • Provide support or any necessary requirement of client and HCL. • Ensure all KPI of partners and HCL are met. • Coordination with internal and global teams. • Maintain professional decorum within HCL Standards. • Ensure client/partner success. • Coordination with supervisors and managers or any identified support. • Work from office • 24*7 shifts • Rotational shifts and week offs

Apply now Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026totaled $14.8billion.

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