Administration Associate

UNOPS; New Delhi; On-site; INR 800,000 - 1,200,000; Full time

Job summary

UNOPS India Technology Hub in New Delhi seeks an Administration Associate to provide comprehensive admin and logistics support, ensuring efficient operations and client satisfaction. The role guides personnel, maintains records, and coordinates procurement through ERP systems.

The ideal candidate will have a secondary diploma with relevant experience or a Bachelor's plus a certificate in Administration, and experience in multicultural or UN contexts is desirable.

Qualifications

• Secondary school diploma with 6 years of relevant experience, or a Bachelor's degree with 2 years of relevant experience.
• Globally or nationally recognized professional certificate in Administration is desirable.
• Experience in administration, logistics, operations, or related areas.
• Experience in multicultural environments or UN system organizations is desirable.

Responsibilities

• Coordinate administrative services, ensuring compliance with UNOPS/UNODC rules and guiding personnel on standard transactions.
• Monitor team performance and client satisfaction; maintain records of commitments and expenditures.
• Oversee inventory control, including issuance and tracking of items; review travel authorizations and payment requests.
• Manage logistics systems and liaise with local authorities; support training initiatives and knowledge sharing.

Skills

General Administration

Logistics

Asset Management

Inventory Control

Travel Management

Budgeting

Client Service

ERP Systems

Communication

Data Analysis

Billing Process

Invoice Processing

Education

Secondary school diploma

Bachelor's degree

Professional certificate in Administration

Tools

MS Office

G-Suite

ERP Systems

Web-based management systems

Job description

Organizational context: The United Nations Office for Project Services (UNOPS) is the UN's operational arm, supporting peacebuilding, humanitarian, and development projects globally. The India Technology Hub (ITH) in New Delhi, part of the Information Technology Service (ITS), provides ICT support and develops digital solutions for UNODC field offices worldwide. This role supports the UNODC's mandate through HR services, operating under the direct supervision of the Team Leader of Shared Portfolio Services.

Job purpose: The Administration Associate is responsible for providing comprehensive technical and administrative support services to ensure efficient, client-focused, and effective operations within administration and logistics. This role involves coordinating daily tasks, guiding personnel, and ensuring compliance with UNOPS and UNODC regulations. The incumbent will manage administrative processes, monitor team performance, and maintain accurate records of commitments and expenditures. A key aspect of the role is to foster a quality- and results-oriented approach, optimizing the use of office resources and ensuring client satisfaction through timely and effective service delivery in areas such as travel, inventory, and asset management.

Responsibilities: Coordinate administrative services, including guiding personnel on standard transactions and processes, ensuring compliance with UNOPS/UNODC rules. Monitor team performance and client satisfaction, implementing control mechanisms for administrative services and maintaining accurate records of commitments and expenditures. Oversee inventory control, including issuance and tracking of items. Review travel authorizations and payment requests, and serve as a transactional role in the ERP system. Compile data for financial resource planning and administrative budgets. Manage logistics systems, coordinating services for shipments, customs clearance, travel, event management, and transportation. Oversee supply and asset management, including physical verification and reporting. Manage protocol services, staff registration, and liaise with local authorities. Supervise transportation services, ensuring maintenance, insurance, and fuel monitoring, and oversee external contractors. Support training initiatives and participate in knowledge-sharing activities.

Education: A secondary school diploma with 6 years of relevant experience, or a Bachelor's degree with 2 years of relevant experience is required. A globally or nationally recognized professional certificate in Administration is desirable.

Work experience: Required experience includes administration, logistics, operations, or related areas, along with proficiency in collaboration tools (e.g., MS Office, G-Suite) and web-based management systems. Experience in multicultural environments or UN system organizations in a developing country, and in development or humanitarian contexts, is desirable.

Skills: General Administration, Logistics, Asset Management, Inventory Control, Travel Management, Budgeting, Client Service, ERP Systems, Communication, Data Analysis, Billing Process, Invoice Processing.

Required languages: English

Desired languages: Hindi