Administration Assistant

Rajender Prasad; Sector 10; On-site; INR 250,000 - 350,000; Full time

Job summary

MM Consultancy-Noida is seeking an Admin Assistant for Mortgage Operations to support mortgage processing workflows, ensure timely follow-ups, accurate documentation, and smooth coordination between clients, banks, and the sales team.

The role emphasizes organisation, attention to detail, and delivering a fast, error-free client experience with strong communication across WhatsApp and email; English is preferred, Hindi optional. Training will be provided for CRM usage.

Qualifications

• Strong communication skills (WhatsApp + email)
• Highly organised and detailoriented
• Ability to learn mortgage processes quickly; good understanding of documentation and compliance
• CRM proficiency (training provided)
• Professional, calm, and client-friendly personality
• English proficiency; Hindi preferred

Responsibilities

• Coordinate with sales to understand client profile and transaction details
• Suggest required documentation based on case type
• Prepare quotations/compressions
• Conduct case assessment and suitability checks
• Collect, organise, rename, and save all client documents
• Prepare case files, credit notes, and application forms
• Upload and login cases with respective banks
• Send postlogin communication to clients (proposal, fees, next steps)
• Act as the single point of contact for clients
• Maintain daily CRM updates and upload all documents

Skills

Strong communication

Organised

Detail-oriented

CRM proficiency

English proficiency

Hindi preferred

Job description

Admin Assistant Mortgage Operations (MM Consultancy-Noida)

This role is designed for someone who is organised, detail-oriented, and committed to delivering a smooth, fast, and error-free client experience.

You will be the backbone of our mortgage processing workflow, ensuring timely followups, accurate documentation, and seamless coordination between clients, banks, and our sales team.

Job Objective

• Ensure smooth and fast login of all mortgage cases
• Deliver best client experience through timely communication
• Avoid delays, errors, and rework
• Contribute to organisation reputation and growth

Key Responsibilities

• Coordinate with sales to understand client profile and transaction details
• Suggest required documentation based on case type
• Prepare quotations/compressions
• Conduct case assessment and suitability checks
• Collect, organise, rename, and save all client documents
• Prepare case files, credit notes, and application forms
• Upload and login cases with respective banks
• Send postlogin communication to clients (proposal, fees, next steps)
• Act as the single point of contact for clients
• Maintain daily CRM updates and upload all documents

Required Skills & Competencies

• Strong communication skills (WhatsApp + email)
• Highly organised and detailoriented
• Ability to learn mortgage processes quicklyGood understanding of documentation and compliance
• CRM proficiency (training provided)
• Professional, calm, and clientfriendly personality
• English proficiency; Hindi preferred