Team Lead - Programmatic Campaign Manager
Mandatory Work from Office
The Team Lead will be responsible for managing a team of AdOperations who will be trafficking Video campaigns through the Publisher platform as per the client’s instructions.
Responsibilities
- Manage team performance, resolve issues, and ensure high‑quality output.
- Work closely with ad traffickers to monitor campaign setup, execution, and delivery.
- Serve as a subject‑matter expert, collaborating with internal teams and external stakeholders to ensure smooth and efficient workflow execution.
- Provide insight and guidance on continually improving ad trafficking processes and digital marketing campaign success.
- Use RCA techniques to control quality, work with the Quality Team, and provide timely feedback to agents.
- Create data visualization decks (WBR, QBR, YBR) with performance metrics for clients.
- Handle client calls weekly to bridge gaps in the process and participate in knowledge‑sharing sessions.
- Track team performance (quality, SLAs, campaign deliveries, revenue loss).
- Identify training needs and provide coaching support.
- Establish processes and protocols for pre‑launch prep work, including performance QA on all tasks.
- Identify new growth opportunities within the process.
- Handle client escalations and support inquiries from leadership, sales, and account management.
- Maintain excellent written and verbal communication and strong detail orientation.
Qualifications
- Bachelor's degree in Marketing, Advertising, Business, or a related field.
- 6+ years of experience using programmatic buying platforms such as DoubleClick, Trade Desk, Google Analytics, major social media platforms, etc.
- 2+ years of experience leading and developing a team in the advertising or marketing technology sectors.
- Track record of driving successful programmatic campaigns exceeding client KPIs.
- Deep understanding of programmatic buying concepts (RTB, audience targeting, brand safety, ad verification, viewability, attribution).
- Strong analytical, data‑driven mindset, and problem‑solving skills.
- Excellent written and verbal communication and interpersonal skills.
- Ability to thrive in a fast‑paced, dynamic environment while managing multiple projects.
- Experience with cross‑device and omnichannel campaigns.
- Proficiency in MS Excel, PowerPoint, and Word for data analysis and insight extraction.
Form to Apply: https://forms.gle/J61cR6LFvAsYH2LS8