Active Directory Customer Engineer

Sonata Software (SonataOne); Bengaluru; On-site; INR 1,200,000 - 2,500,000; Full time

Job summary

Sonata Software is seeking an experienced Active Directory Engineer to manage and optimize Microsoft AD environments. You will handle identity, access governance, GPOs, and Azure AD integration across hybrid setups.

You will contribute to security hardening, perform AD health checks, and collaborate with security, infrastructure, and application teams to drive identity initiatives.

Qualifications

• Experience with managing Microsoft Active Directory environments.
• Proficient in AD DS administration and GPO design/configuration.
• Hands-on with Windows Server 2016/2019/2022.
• Knowledge of Azure AD / Entra ID integration and hybrid identity.
• Familiarity with DNS/DHCP/LDAP/Kerberos/PowerShell.
• Experience with Azure AD Connect and hybrid identity environments.

Responsibilities

• Administer and maintain Microsoft Active Directory infrastructure.
• Manage user accounts, groups, OUs, and security permissions.
• Design, configure, and troubleshoot GPOs.
• Perform AD health checks, replication monitoring, and issue resolution.
• Implement authentication technologies: SSO, MFA, Kerberos, NTLM.
• Provision/deprovision user access per security policies.
• Support identity lifecycle management and access governance.
• Monitor domain controllers and maintain AD security best practices.
• Perform AD migration, consolidation, upgrades, and documentation.

Skills

AD DS

Windows Server 2016/2019/2022

GPO

Azure AD / Entra ID

DNS

DHCP

LDAP

Kerberos

PowerShell

Azure AD Connect

IAM concepts

MFA / SSO

Troubleshooting

Education

Bachelor's Degree in Computer Science/Information Technology

Tools

Azure AD Connect

Microsoft 365 Admin

Entra Connect

Job description

Job Title: Active Directory Customer Engineer

Shifts Must be willing to work in shifts

Travel Must be willing to travel within the country
Exp: 15 years

Job Summary

We are seeking an experienced Active Directory Engineer to manage, support, and optimize Microsoft Active Directory environments. The candidate will be responsible for identity and access management, AD administration, Group Policy management, Azure AD integration, and troubleshooting directory services in enterprise environments.

Key Responsibilities

• Administer and maintain Microsoft Active Directory (AD DS) infrastructure.
• Manage user accounts, groups, organizational units, and security permissions.
• Design, configure, and troubleshoot Group Policies (GPOs) .
• Perform Active Directory health checks, replication monitoring, and issue resolution.
• Implement and support authentication technologies such as SSO, MFA, Kerberos, and NTLM .
• Provision and deprovision user access in compliance with security policies.
• Support identity lifecycle management and access governance.
• Monitor domain controllers and maintain AD security best practices.
• Perform AD migration, consolidation, and upgrade activities.
• Create and maintain technical documentation, SOPs, and knowledge articles.
• Collaborate with security, infrastructure, and application teams for identity-related initiatives.

Required Skills

• Strong experience with Active Directory Domain Services (AD DS) .
• Hands-on experience with Windows Server 2016/2019/2022 .
• Expertise in Group Policy Management (GPO) .
• Experience with Azure AD / Microsoft Entra ID .
• Knowledge of DNS, DHCP, LDAP, Kerberos, and PowerShell .
• Experience with Azure AD Connect and hybrid identity environments.
• Understanding of Identity & Access Management (IAM) concepts.
• Strong troubleshooting and problem-solving skills.

Preferred Skills

• Experience with Microsoft 365 Administration .
• Knowledge of Conditional Access, MFA, and Privileged Identity Management (PIM) .
• Experience with ADFS , Entra Connect, and Hybrid Cloud environments.
• Exposure to ITIL processes .

Educational Qualification

• Bachelor's Degree in Computer Science, Information Technology, or related field.

Roles & Responsibilities in Microsoft Environment

• Manage hybrid identity solutions between on-premises Active Directory and Microsoft Entra ID.
• Support Microsoft 365 user provisioning and authentication services.
• Ensure compliance with Microsoft security and identity best practices.
• Handle incidents, service requests, and problem management related to Active Directory services.

Keywords: Active Directory, Azure AD, Microsoft Entra ID, GPO, DNS, DHCP, PowerShell, Windows Server, IAM, MFA, SSO, Azure AD Connect, Hybrid Identity, Microsoft 365.
Role type: Advisory - architecture, consulting, and support to help customers drive solutions and resolutions

A BOUT SONATA SOFTWARE

Sonata Software is an AI-first modernization engineering company that helps enterprises transform legacy systems into intelligent, scalable business platforms. Powered by its Platformation ™ framework and Harmoni.AI platform, Sonata delivers AI-led modernization across cloud, data, AI, Dynamics, test automation, and managed services. Headquartered in Bengaluru, India, Sonata has more than $1.2 billion in revenue and 6,400+ AI engineers supporting global delivery across regions including the US, UK, India, Malaysia, Mexico, Australia, DACH, and the Nordics. With deep partnerships across Microsoft, AWS, Salesforce, and Snowflake, Sonata helps Fortune 500 enterprises accelerate innovation, improve efficiency, and drive sustainable growt h.