Accounts Receivable Tower Head

Welspun World

Vapi

On-site

INR 6,000,000 - 9,000,000

Full time

18 hours ago

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Job summary

Welspun Transformation Services Limited is seeking an experienced Accounts Receivable Tower Head to oversee the complete O2C lifecycle across multiple business units. You will manage credit, billing, collections, cash application, and reporting, while driving AR performance, cash flow, and process improvements using SAP and automation.

The role requires 10–15 years of experience in manufacturing or related sectors, with a strong background in trade finance and team leadership in a GCC or shared

Qualifications

Post Graduate degree and CA preferred.
10-15 years experience in O2C / AR leadership roles.
Strong SAP and automation exposure, large team handling.

Responsibilities

Own end-to-end O2C across multiple lines including credit, billing, collections, cash application and reporting.
Drive monthly/quarterly closings with accurate reconciliations and controls.
Lead trade finance activities such as LC/BG and liaise with banks and treasury.
Implement process standardization and drive automation to reduce unreconciled items.
Define and monitor SLAs/KPIs, present dashboards to leadership.

Skills

Strategic Planning

Stakeholder Management

Decision Making

Problem solving

Collaboration

Education

Post Graduate

Chartered Accountant

Tools

SAP

IT Applications

Job description

About Welspun World

Welspun World is one of India's fastest growing global conglomerates with businesses in Home Textiles, Flooring Solutions, Advanced Textiles, DI Pipes, Pig Iron, TMT bars, Stainless Steel, Alloy, Line Pipes, Infrastructure & Warehousing.

Job Title

Accounts Receivable Tower Head

About Welspun World

At Welspun, we strongly believe in our purpose to delight customers through innovation and technology, achieve inclusive & sustainable growth to remain eminent in all our businesses. From Homes to Highways, Hi-tech to Heavy metals, We lead tomorrow together to create a smarter & more sustainable world.

About Welspun Entity

Welcome to Welspun Transformation Services Limited (WTSL., where innovation, digital transformation, and customer-centric excellence come together. As part of the Welspun Group, we are at the forefront of automation and business services, working across industries with a focus on cutting-edge technologies such as AI, ML, and RPA. Refer privacy policy - https://welhire.ai/privacy_policy.html. Since our founding in August 2018 with 92 employees, we've grown to over 500 members across multiple locations, showcasing our commitment to operational excellence and inclusivity. At WTSL, we prioritize diversity, with 34% women in our workforce and flexible policies like maternity, paternity, and menstrual leave. Our goal is to increase female representation to 40%. We foster a family-like work environment through initiatives like Fam-Jam and wellness programs, and our Great Place to Work certification highlights our commitment to employee well-being.

Working at WTSL means being part of impactful projects for global clients, while growing professionally through extensive learning opportunities. Join us as we continue our transformational journey, where your ideas and contributions will be valued, and you can make a meaningful impact in the world of business services.

Job Purpose/ Summary

The Order-to-Cash (O2C. Tower Head is responsible for overseeing the complete O2C process, including credit management, billing, collections, cash application, customer reconciliation, and reporting across multiple business units. The role ensures compliance with accounting standards, manages month-end and quarter-end closures, and drives improvements in AR performance, cash flow, and operational efficiency. The individual also leads trade finance activities such as LC/BG management, collaborates with key stakeholders, and oversees a large team to deliver agreed SLAs and KPIs. Additionally, the role focuses on leveraging SAP, automation, and RPA solutions to enhance productivity, strengthen controls, and support continuous process improvement.

Job Description

Responsibility

Own the endtoend O2C process across multiple lines of business including credit management billing customer reconciliation cash application collections and reporting
Ensure the accounting cycle is executed accurately complying with accounting standards and internal control requirements
Drive timely and accurate monthly and quarterly closing processes for O2C including AR aging provisioning cutoff and reconciliations in coordination with business finance and controllership teams
Identify and implement process standardization and improvement opportunities across the tower
Oversee the credit management process including credit limit setting credit holdrelease risk assessment and periodic credit reviews
Manage Letter of Credit and Bank Guarantee processes including issuance amendment discrepancy resolution negotiation with banks and timely realization
Apply strong knowledge of trade finance instruments and international billing and collections practices including INCOTERMS and crossborder payment mechanisms
Liaise with banks trade finance teams and treasury to resolve LCBG discrepancies and mitigate collection risk on international transactions
Ensure accurate and timely customer account reconciliations resolving mismatches short payments and disputes
Oversee cash application processes to ensure accurate and timely posting of receipts against customer accountsinvoices
Drive reduction in unapplied cash reconciliation aging and open items through process discipline and automation
Own O2C reporting including DSO aging cash application accuracy reconciliation status LCBG status and other management reporting requirements
Define track and deliver on SLAsKPIs as mutually agreed with business stakeholders drive corrective action on deviations
Present periodic performance reviews and dashboards to leadership and business stakeholders
Lead a team of 50 FTEs across multiple lines of business building a strong layer of team leadsmanagers under each LOB
Drive resourcing training crossskilling and capability building suited to a fastpaced multiLOB captive GCC environment
Manage performance career development attrition and succession planning across the tower
Build a culture of ownership service excellence and continuous improvement across all LOBs
Act as the primary point of contact for O2C between the different COEs within GCC and business stakeholders
Coordinate monthlyquarterly closing timelines and deliverables with business and controllership stakeholders
Manage stakeholder escalations and drive resolution within agreed SLAs
Bring a strong automation mindset identifying opportunities for process automation RPA and digitization across credit management reconciliation cash application and reporting
Leverage handson SAP experience to drive systemled efficiencies and reduce manual intervention
Own SOPs and process documentation for the tower ensuring audit readiness at all times