Accounts Receivable Specialist

ApplyBoard; Gurgaon; On-site; INR 450,000 - 650,000; Full time

Job summary

ApplyBoard in Gurgaon is seeking an Accounts Receivable Specialist to support billing, collections and payment operations while delivering a high-quality customer experience. You will post and reconcile payments, manage past-due balances and respond to inquiries from students and partner institutions.

You’ll work with internal teams to resolve discrepancies, monitor accounts, and help ensure compliant, accurate records as part of the Finance team.

Qualifications

• 2+ years of experience in accounts receivable, collections, cashiering, or customer-facing finance roles.
• Strong customer service skills with the ability to handle sensitive financial conversations.
• High attention to detail and accuracy in financial processing.
• Strong communication and organizational skills.
• Proficiency with Microsoft Office, particularly Excel.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Process incoming payments including wires, deposits, and other payment methods.
• Post and reconcile payments, including deposits, refunds, returned payments, and chargebacks.
• Manage accounts receivable balances and perform collections outreach on past-due accounts.
• Advise students and partners on available payment options and next steps to resolve balances.
• Monitor and maintain accurate account records and ensure timely updates.
• Support refund processing and account adjustments as needed.
• Respond to inquiries via phone and email in a timely and professional manner.
• Collaborate with internal teams to resolve account discrepancies and improve the payment experience.
• Assist with reporting and documentation to support audit and compliance requirements.
• Contribute to process improvements that increase efficiency and accuracy.

Skills

Accounts Receivable

Customer service

Excel

Attention to detail

Communication

Organization

Job description

ApplyBoard simplifies the study abroad application process by connecting international students, international student advisors, and educational institutions on one personalized platform. For more than a decade, ApplyBoard's team members have been dedicated to breaking down barriers to international education, while thriving at a company that invests in their career growth. Our six core values guide us in our mission to educate the world, and are the foundation of our company culture. As an organization built on diversity, our team members are representative of the students we support.

The Opportunity:

ApplyBoard is seeking an Accounts Receivable Specialist to support one of its school partners with billing, collections, and payment operations while delivering a high-quality customer experience. This role sits within the Finance team and plays a key part in ensuring accurate payment processing, resolving outstanding balances, and supporting students and partners with financial inquiries. You will combine operational execution with customer interaction—helping resolve past-due balances, processing transactions, and ensuring accounts are accurate, compliant, and up to date.

What You’ll Be Doing Every Day:

• Process incoming payments including wires, deposits, and other payment methods
• Post and reconcile payments, including deposits, refunds, returned payments, and chargebacks
• Manage accounts receivable balances and perform collections outreach on past-due accounts
• Advise students and partners on available payment options and next steps to resolve balances
• Monitor and maintain accurate account records and ensure timely updates
• Support refund processing and account adjustments as needed
• Respond to inquiries via phone and email in a timely and professional manner
• Collaborate with internal teams to resolve account discrepancies and improve the payment experience
• Assist with reporting and documentation to support audit and compliance requirements
• Contribute to process improvements that increase efficiency and accuracy

What You Bring to the Table:

• 2+ years of experience in accounts receivable, collections, cashiering, or customer-facing finance roles
• Strong customer service skills with the ability to handle sensitive financial conversations
• High attention to detail and accuracy in financial processing
• Strong communication and organizational skills
• Proficiency with Microsoft Office, particularly Excel
• Ability to manage multiple priorities in a fast-paced environment

About ApplyBoard

ApplyBoard empowers students around the world to access international education. Our global team leverages cutting-edge technology to build innovative tools and share sector insights that support our network of international students and 1,500+ partner institutions. We’ve helped more than 1,300,000 students from over 180 countries with their study abroad journey so far, and we’re just getting started.

If you'd like more information about how your data is processed, please contact us.

ApplyBoard welcomes applications from people with disabilities.

Accommodations are available upon request for candidates in all aspects of the hiring and selection process.