Accounts Receivable Specialist

Cholamandalam Ms Risk Services; Chennai District; On-site; INR 600,000 - 900,000; Full time

Job summary

Chola MS Risk Services seeks an experienced Accounts Receivable and Collections professional in Chennai to manage end-to-end billing, collections, and cash flow. You will work with project managers, clients, and internal teams to ensure timely invoicing, reduce DSO, and maintain clean ledgers.

The role emphasizes governance, MIS reporting, and process improvements, including automation and adherence to credit policies. ERP experience (Ramco/SAP/Oracle) and advanced Excel are essential.

Qualifications

• Experience in accounts receivable and collections processes.
• Strong understanding of project billing and service revenue cycles.
• Advanced Excel for ageing, dashboards and data analysis.

Responsibilities

• Drive end-to-end invoicing to collections to optimize cash flow.
• Monitor and reduce DSO and overdue receivables.
• Coordinate with project managers, clients, and internal teams for dispute resolution.

Skills

AR & collections

Cash flow planning

Excel data analysis

MIS reporting

Education

Bachelor's degree in Commerce / related

Tools

Ramco ERP

SAP

Oracle ERP

Excel

Job description

Company Profile Chola MS Risk Services

Chola MS Risk Services is a joint venture between the Murugappa Group (India) and Mitsui Sumitomo Insurance Group, one of the largest insurance groups globally and a leader in Asia.

The company has strategic partnerships with Arcadis, a leading global natural and built asset design and consultancy firm, and is a member of the Inogen Group—an association of 12 EHS consulting companies worldwide.

Key Responsibilities

1. Receivables & Collections Management

• Drive the end-to-end process from invoicing to collections, ensuring timely billing and realization
• Ensure accurate and timely delivery of invoices to customers
• Monitor and reduce DSO (Days Sales Outstanding) and improve collection efficiency
• Drive closure of overdue receivables.
• Ensure timely collection of EMD / Security Deposits / retention amounts
• Monitor collections related to secondment engagements and ensure no overdues

2. Cash Flow Optimization

• Prepare and share periodic collection forecasts
• Improve predictability and consistency of cash inflows
• Identify delays in collections and drive timely corrective actions
• Highlight risks impacting cash realization to management

3. Customer & Stakeholder Management

• Engage with project managers, clients, and internal stakeholders for collections and dispute resolution
• Ensure timely closure of billing dependencies and disputes
• Coordinate closely with Sales, Operations, and HR teams to unblock receivables

4. Governance & Control

• Maintain clean and reconciled customer ledgers
• Track customer payment behaviour and identify high-risk accounts
• Ensure adherence to credit policies, billing processes, and internal controls
• Maintain proper documentation of follow-ups and commitments

5. MIS, Reporting & Analytics

• Prepare and circulate periodic MIS including:
• AR ageing reports
• Collection reports
• Invoice registers
• Provide DSO analysis, ageing trends, and customer segmentation
• Highlight:
• Delayed payments
• Collection risks
• Bottlenecks impacting realization
• Support business teams with data-driven insights

6. Banking & Compliance

• Manage issuance, tracking, and closure of Bank Guarantees (BGs)
• Ensure timely closure of expired BGs and avoid financial exposure
• Coordinate with banks and internal stakeholders for BG-related activities

7. Audit & Compliance

• Ensure adherence to internal financial controls across Revenue to Receivables cycle
• Support internal and external audits
• Ensure nil or minimal audit observations and timely closure of audit points

8. Reconciliation & Statutory Follow-ups

• Perform TDS receivable reconciliation with books and Form 26AS
• Follow up with customers for closure of discrepancies
• Ensure accuracy and completeness of receivables balances

9. Process Improvement & Automation

• Identify and implement process improvements in collections and reporting
• Drive automation initiatives to improve efficiency and reduce manual effort
• Strengthen SOPs and standardization across receivables processes

Key Performance Indicators (KPIs)

• Reduction in DSO (Days Sales Outstanding)
• Reduction in overdue receivables (especially >90 days)
• Collection efficiency ratio (Collections vs Opening Receivables)
• Accuracy and timeliness of MIS reporting
• Reduction in disputes and reconciliation gaps
• Audit observations (target: nil/minimal)
• Timely issuance and closure of Bank Guarantees
• TDS reconciliation closure rate

Skills & Competencies

Functional Skills

• Strong expertise in Accounts Receivable and collections processes
• Good understanding of project billing / service revenue cycles
• Hands-on experience in ERP systems (Ramco/ SAP / Oracle / or similar)
• Advanced Excel skills (data analysis, ageing, dashboards)

Behavioral Competencies

• Strong ownership and result orientation
• Excellent negotiation and influencing skills
• Ability to handle challenging customer interactions
• High follow-up discipline and closure mindset
• Strong analytical and problem‑solving skills