Accounts Receivable Caller / SPE/SME/TL

Orcapod Consulting Services; Kolkata District; Remote; INR 900.000 - 1.500.000; Vollzeit

Zusammenfassung

Orcapod Consulting Services Pvt Ltd. seeks a SPE/SME/Team Lead to manage AR calling for US healthcare clients from a home office.

You will address customer queries, resolve disputes, and collaborate with patient access, insurance verification, and coding to ensure accurate claims processing. The role requires 1–8 years of US AR experience, strong communication skills, and the ability to work independently with minimal supervision.

Qualifikationen

• 1-8 years of experience in AR calling or similar role in the US healthcare industry.
• Strong understanding of accounts receivable processes, including denial management and RCM principles.
• Excellent communication skills for effective interaction with customers over phone calls.

Aufgaben

• Manage accounts receivable calls to resolve customer queries, disputes, and issues related to medical billing.
• Identify and address denial management strategies to minimize write-offs and improve revenue cycle management (RCM).
• Collaborate with internal teams such as patient access, insurance verification, and coding to ensure accurate claims processing.
• Utilize US healthcare knowledge and RCM expertise to effectively communicate with customers and resolve complex billing issues.
• Maintain accurate records of all interactions with patients, providers, and payers.

Kenntnisse

AR calling

RCM

Communication

Remote work

Jobbeschreibung

SPE/SME/Team Lead

Roles and Responsibilities

• Manage accounts receivable calls to resolve customer queries, disputes, and issues related to medical billing.
• Identify and address denial management strategies to minimize write-offs and improve revenue cycle management (RCM).
• Collaborate with internal teams such as patient access, insurance verification, and coding to ensure accurate claims processing.
• Utilize US healthcare knowledge and RCM expertise to effectively communicate with customers and resolve complex billing issues.
• Maintain accurate records of all interactions with patients, providers, and payers.

Desired Candidate Profile

• 1-8 years of experience in AR calling or similar role in the US healthcare industry.
• Strong understanding of accounts receivable processes, including denial management and RCM principles.
• Excellent communication skills for effective interaction with customers over phone calls.
• Ability to work independently from home office environment with minimal supervision.

Valid PAN Number - _____________________(Why PAN Required > Mandatory to Process Candidature & Find Duplicity in Internal PAN Validation Process and also to initiate a screening call.

Please reach out in case of any queries.

Sonali Chattopadhyay I Associate People Success

Orcapod Consulting Services Pvt Ltd.

Email I [e-mail]

www.orcapodservices.com

9548431649