Accounting Associate - OTC(Billing/Collections) US Shift

Maersk; Pune District; On-site; INR 420,000 - 620,000; Full time

Job summary

Maersk in Pune, India is seeking an Accounts Receivable professional to manage end-to-end AR processes, including invoice generation, payment posting, and customer account reconciliations. You will coordinate with cross-functional teams to resolve issues and ensure timely collections.

The role requires 1-4 years of AR experience, familiarity with IFS, and strong MS Office skills. A collaborative, proactive team player is essential for success in this position.

Qualifications

• Bachelor’s degree in accounting or finance preferred.
• 1-4 years of Accounts Receivables experience.
• Experience with IFS system is a plus.

Responsibilities

• Perform customer analysis and drive collections.
• Coordinate with invoicing, cash applications and dispute teams.
• Billing invoice generation and processing.
• Reconcile customer accounts and follow up on past due payments.
• Provide first level support for OTC controls and maintain audit-ready docs.

Skills

Customer communication

Team player

Education

Bachelor’s degree in accounting or finance

Tools

IFS system

MS Office (Word, Excel, Outlook)

Job description

Purpose of Role

Would be responsible for some or all of the accounts receivable processes, i.e. sales invoice generation, sales invoice processing, booking incoming payments, customer account reconciliation, collections, dunning, dispute management. The role is responsible to coordinate with other teams including other functions to ensure timely resolution of customer issues.

Executes day to day processing of transactions within defined standard operating procedures with a purpose of achieving service delivery goals for the organization and providing first level support for both technical and functional issues raised by end users. Key user in OTC tasks.

Principal Accountabilities

• Perform customer analysis on the trending, payments, disputes, on account etc. and proactively drive Collections using this information.
• Coordinate with cash applications, invoicing, dispute, D&D, Sales etc. teams on actions pending to ensure timely resolution of customer issues • Execute outbound telephone calls and other contact to customers (Customer queries/requests/disputes logging)
• Communicating with stakeholders/customers via email, telephone, VC, etc.
• Highlight risks on customer account and proactively have action plan to mitigate the risk
• Reconcile customer accounts
• Follow up with customers regarding past-due payments
• Update client billing information
• Billing invoice generation and processing
• Perform timely Self -Assessment for OTC controls and ensure 100% control effectiveness.
• Maintain documentation for compliance reporting and audits
• Revenue analysis by customer, by service, by volume mix
• Posting of Tax entries on collection
• MDM support to create new customers.
• Training and coaching new team members.
• Participate and support testing and implementation of improvement initiatives

Critical Qualifications/Skills/Experience

• Bachelor’s degree in accounting or finance (preferred)
• For a JL2 1-4 years of ‘Accounts Receivables’ experience.
• Prior experience of working on IFS system would be an added advantage.
• Good knowledge of E2E AR process and procedures.
• Good knowledge of MS office, Word, Excel, etc.
• Familiar with MS Outlook & Internet.
• Good communication skills.
• Good personal attributes – Confident & Team player.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

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