Account Manager - TV Activation

Dentsu Global Services; Chennai District; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Dentsu Global Services, operating under the Paragon brand, seeks an Operations Lead in Chennai to manage a team and provide direct support to delivery teams and clients across onboarding through offboarding. You’ll coordinate campaign setup, traffic, launch and optimisation while ensuring billing and reporting are accurate and timely.

The role emphasizes client relationship management across media partners, continuous improvement, and adherence to quality standards within the end-to-end client

Qualifications

• Experience managing a team and end-to-end client lifecycle.
• Coordinate campaign setup, delivery, and optimisation with partners.
• Prepare client performance reports using media data.
• Reconcile invoices and support billing processes.
• Drive process improvements for faster delivery.

Responsibilities

• Manages campaign timelines and provides operational support to meet client quality expectations.
• Engages and maintains relationships across Media Operations and key partners.
• Implements continuous improvement to enhance client and campaign delivery.
• Supports campaign delivery activities—setup, traffic, launch, and optimisation.
• Supports client and internal billing by approving invoices.
• Reconciles media delivered with supplier invoices and resolves discrepancies.
• Creates client performance reports by consolidating data into reporting templates.
• Provides additional operational support as needed.

Job description

The purpose of this role is to manage a team and provide direct support to delivery teams and their clients providing operational support of one or more elements of the end-to-end client lifecycle, including onboarding through offboarding, as well as campaign coordination, budget maintenance, reporting, and audit.

Key Responsibilities

• Manages campaign timelines and delivers operational support in coordination with internal and external partners to ensure that appropriate materials are received and/or distributed correctly and to meet or exceed client specifications and expectations of quality
• Engages and maintains relationships across Media Operations and key partners across all Media brands
• Partners with team members and leadership in implementing continuous improvement related to client and campaign delivery to make the process more effective for clients and businesses
• Supports brand partners through execution of operational activities involved in campaign delivery - campaign setup, traffic and launch and optimisation
• Supports client and internal billing by approving client and intercompany invoices
• Reconciles media delivered with supplier and resolves mismatched supplier invoices and discrepancies within the designated timeframe
• Creates client performance reports by extracting and consolidating data into agreed reporting templates (e.g. post-buy report of media delivered and actual spend, recorded in our media systems)
• Provides additional operational support as needed

Location

DGS India - Chennai - Anna Nagar Tyche Towers

Brand

Paragon

Time Type

Full time

Contract Type

Permanent