Account Manager, Tech Services Group, IT & ITES, AWS India

Amazon; Mumbai; On-site; INR 1,800,000 - 3,200,000; Full time

Job summary

Amazon AWS India is seeking an Account Manager to accelerate cloud adoption across IT/ITeS companies in India. You will build strategic relationships with technology leaders and influence cloud architecture decisions to drive migration, modernization, and GenAI initiatives.

You will own revenue targets, develop account plans, and collaborate with Solutions Architects and Partners to deliver pilots and production deployments, ensuring customer success and expansion.

Qualifications

• 4+ years of stakeholder or account management experience.
• Bachelor’s degree or higher in engineering/tech or equivalent.
• Experience in IT/ITeS or cloud services is preferred.

Responsibilities

• Drive cloud adoption across IT/ITeS organizations.
• Develop and execute strategic account plans.
• Build relationships with CXOs and leaders.
• Position AWS value across compute, storage, analytics, AI/ML.
• Collaborate with Solutions Architects and Partners.
• Manage revenue growth and sales pipeline.
• Ensure onboarding and adoption of AWS services.
• Track industry trends and competitive movements.
• Coordinate cross-functional teams for deals.

Skills

Stakeholder management

Account management

Technical acumen

Education

Bachelor’s degree or higher in engineering/tech or equivalent

Job description

Job ID: 10472902 | AWS India - Maharashtra

Do you have the business savvy and technical background to help establish Amazon Web Services as the preferred cloud platform for India's IT and ITeS industry? AWS India is seeking a results-driven Account Manager to accelerate cloud adoption across one of India's most dynamic and globally influential sectors.

AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and consistent support. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow.

As an Account Manager for the IT/ITeS segment, you will be responsible for driving AWS adoption across IT services companies, software product firms, and technology-enabled services organizations. You will build strategic relationships with technology leaders, influence cloud architecture decisions, and help these organizations leverage AWS to deliver innovative solutions to their global customers while transforming their own operations.

Key job responsibilities

• Drive Cloud Adoption Across IT/ITeS Organizations: Lead strategic sales initiatives focused on workload migration, application modernization, DevOps transformation, and AI/ML adoption to help IT/ITeS companies build competitive advantage through AWS
• Strategic Account Planning and Execution: Develop and execute comprehensive account plans that identify growth opportunities, map stakeholder ecosystems, and align AWS capabilities with customer business objectives and technology roadmaps
• Executive Relationship Building: Establish and nurture relationships with C-level executives, Engineering Heads, Delivery Leaders, and Practice Heads to position AWS as a strategic partner in their digital transformation and service delivery innovation
• Solution Positioning and Value Articulation: Articulate AWS value propositions across compute, storage, databases, analytics, AI/ML, and GenAI services, demonstrating how these capabilities enable IT/ITeS companies to deliver better outcomes for their end customers
• Partner Ecosystem Collaboration: Work closely with AWS Partner teams, Solutions Architects, and Professional Services to design and deliver proof-of-concepts, pilots, and production deployments that showcase AWS capabilities
• Revenue Growth and Pipeline Management: Own revenue targets, build and manage a healthy sales pipeline, forecast accurately, and drive deals through complex procurement cycles involving multiple stakeholders
• Customer Success and Expansion: Ensure successful onboarding and adoption of AWS services, identify expansion opportunities across different business units and service lines, and drive consumption growth through strategic engagement
• Market Intelligence and Competitive Positioning: Stay informed about IT/ITeS industry trends, competitive dynamics, and emerging technologies to position AWS effectively and identify new market opportunities
• Thought Leadership and Advocacy: Organize and participate in workshops, hackathons, webinars, and industry events to build AWS mindshare, showcase customer success stories, and establish AWS as the innovation partner of choice
• Cross-Functional Collaboration: Partner with internal AWS teams including Solutions Architecture, Partner Development, Marketing, and Product teams to deliver comprehensive solutions and exceptional customer experiences

A day in the life

As an Account Manager for the IT/ITeS segment, you will own a portfolio of strategic accounts and be responsible for driving their cloud journey from initial engagement through large-scale adoption. Your day will involve a mix of strategic planning, customer engagement, internal collaboration, and deal execution activities.

A typical day may include:

• Strategic Planning: Reviewing account plans, analyzing consumption trends, identifying whitespace opportunities, and preparing for upcoming customer engagements with clear objectives and value propositions
• Customer Meetings: Conducting executive briefings with CXOs and business leaders, technical deep-dives with engineering teams, and business reviews with account stakeholders to drive alignment and momentum
• Internal Collaboration: Working with Solutions Architects on technical proposals, coordinating with Partner teams on joint go-to-market initiatives, and engaging Product teams to address customer requirements
• Deal Progression: Advancing opportunities through the sales cycle, addressing procurement and commercial discussions, negotiating contracts, and removing blockers to close deals
• Relationship Development: Building trusted advisor relationships through regular cadence calls, proactive outreach, sharing relevant insights and best practices, and connecting customers with AWS resources and expertise
• Knowledge Building: Staying current on AWS service launches, industry trends, competitive landscape, and customer success stories to bring fresh ideas and relevant insights to customer conversations
• Pipeline Management: Updating CRM systems with accurate opportunity data, forecasting revenue, tracking key milestones, and ensuring disciplined account hygiene and reporting

About the team

The IT/ITeS segment team focuses on one of India's most strategic industries—organizations that are not only transforming their own operations through cloud but also building cloud-native solutions and services for customers worldwide. You'll be part of a collaborative, high-energy team that values customer obsession, innovation, and results.

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Basic Qualifications

• 4+ years of stakeholder or account management experience, or experience in technical work related to computer systems and technology components

Preferred Qualifications

• Bachelor’s degree or above in engineering, technology, computer science, machine learning, robotics, operations research, statistics, mathematics or equivalent quantitative field, or a Master's degree and experience working for Amazon or any Amazon subsidiary or affiliate

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.