Account Manager- MBB

Dentsu Global Services; Bengaluru; On-site; INR 700,000 - 1,100,000; Full time

Job summary

Dentsu Global Services Bangalore is seeking a skilled Media Billing & Booking Account Manager to independently manage end-to-end media bookings, billing, reconciliation, amendments, and reporting. You will coordinate with planning, activation, finance, and operations, resolving billing discrepancies and ensuring data accuracy.

Applicants should have 3–6 years in media billing or related operations and strong Excel, analytical, and reporting skills.

Qualifications

• 3–6 years of experience in media billing or related advertising operations.
• Hands-on experience with Prisma and Mediaocean.
• Strong understanding of reconciliation, invoicing, and billing processes.
• Experience working with internal stakeholders or clients.

Responsibilities

• Manage end-to-end media booking and billing processes using Prisma, Mediaocean, and relevant platforms.
• Translate approved media plans into accurate media bookings.
• Handle bookings amendments, cancellations, and related financial updates.
• Own billing activities and ensure invoices align with bookings.
• Perform reconciliation between plans, bookings, delivery, invoices, and billing data.
• Investigate and resolve booking/billing discrepancies.
• Prepare and analyze billing, booking, reconciliation, and campaign reports.
• Coordinate with planning, activation, finance, operations and other teams to resolve issues.
• Respond to stakeholder and client queries related to bookings and financial data.

Skills

Analytical skills

Stakeholder management

Attention to detail

Time management

Tools

Prisma

Mediaocean

Job description

The Media Billing & Booking Account Manager will independently manage end-to-end media booking, billing, reconciliation, amendments, and reporting activities using Prisma, Mediaocean, and other relevant systems. The role will also involve stakeholder/client coordination and resolution of billing and booking discrepancies.

Key Responsibilities

• Manage end-to-end media booking and billing processes using Prisma, Mediaocean, and relevant platforms.
• Translate approved media plans and campaign requirements into accurate media bookings.
• Manage booking creation, amendments, cancellations, and related financial updates.
• Own billing activities and ensure invoices and billing data are accurate and aligned with approved bookings.
• Perform detailed reconciliation between media plans, bookings, campaign delivery, invoices, and billing data.
• Identify, investigate, and resolve billing, booking, and reconciliation discrepancies.
• Prepare and analyze billing, booking, reconciliation, and campaign-related reports.
• Coordinate with media planning, activation, finance, operations, and other internal teams to resolve issues.
• Handle stakeholder/client queries related to bookings, billing, invoices, and financial data.
• Ensure all deliverables are completed accurately and within agreed timelines.
• Maintain process documentation, trackers, and audit-ready records.
• Identify recurring discrepancies and support process improvements to improve accuracy and efficiency.

Requirements – Must Have

• 3–6 years of experience in media billing, media booking, media operations, or related advertising operations.
• Strong hands-on experience with Prisma and Mediaocean.
• Experience managing end-to-end media booking and billing processes.
• Strong understanding of reconciliation, invoicing, actualization, and financial validation.
• Ability to investigate and resolve booking/billing discrepancies.
• Experience handling internal stakeholders and/or clients.
• Strong Excel, analytical, numerical, and reporting skills.
• Ability to manage multiple priorities independently and meet deadlines.

Requirements – Good to Have

• Experience supporting global media accounts.
• Exposure to digital, programmatic, display, or integrated media processes.
• Experience with additional media finance or workflow platforms.
• Strong written and verbal communication skills.

Additional Information

• Ability to work as a member of the team and cross-functional teams.
• Strong verbal and written communication skills.
• Ability to prioritize tasks and meet deadlines while maintaining quality.
• Ability to aggregate and communicate data to support recommendations.
• Strong attention to detail, numerical accuracy, and accountability.
• Passion and curiosity for media operations, brands, and advertising.
• Flexible to work across different time zones/shifts, including night shifts, where required.