Account Manager - Digital Marketing Agency

Squadra Media; Bengaluru; On-site; INR 800,000 - 1,400,000; Full time

Job summary

Squadra Media, a Bangalore-based digital marketing agency, seeks an Account Manager to own enterprise client delivery. You will coordinate performance marketing campaigns across creative, digital, content, and web streams while building strong client relationships and ensuring timely, high-quality outputs.

You will drive delivery, coordinate with internal teams, and identify opportunities for account growth, ensuring a scalable, outcome-focused approach in a fast-paced environment.

Qualifications

• Experience in performance marketing with coordination across teams.
• Strong client relationship and stakeholder management skills.
• Ability to plan and align campaigns with business goals.
• Proactive ownership and delivery accountability.
• Experience coordinating multiple workstreams (content, creative, digital, web, campaigns).
• B2B marketing experience in enterprise client contexts.

Responsibilities

• Understand client performance marketing objectives and align campaigns with business goals.
• Build and manage relationships with client stakeholders across B2B accounts.
• Understand client priorities, challenges, and marketing goals deeply.
• Act as a key coordinator between clients and internal teams.
• Drive delivery across creative, digital, content, web and campaign workstreams.
• Meet revenue targets and support account growth through upsell opportunities.
• Mentor junior account managers when needed.
• Communicate clearly across clients, leadership, and internal teams.

Skills

Performance marketing coordination

Client relationship management

Campaign planning

Stakeholder management

Ownership mindset

Cross-team coordination

B2B marketing understanding

Tools

Google Ads

Meta Ads

Campaign reporting tools

Job description

2-4

Head Office

Full-Time

Experience: 2–4 years

Reporting to: Account Lead

About Squadra Media

Squadra Media is a Bangalore-based digital marketing agency with over 7 years of experience in delivering creative, strategic, and result-driven marketing solutions. We specialize in branding, digital marketing, content creation, creative campaigns, and integrated marketing solutions, helping businesses build strong brand identities and achieve their marketing goals.

At Squadra Media, account management is not just servicing — it is leadership, problem solving, delivery ownership, and long-term relationship building.

Role Purpose

This role exists to ensure that enterprise accounts are managed with strong ownership, operational discipline, responsiveness, and contextual understanding.

Success in this role looks like:

• strong client trust in enterprise marketing roles,
• smoother delivery,
• stronger team coordination,
• and consistently high-quality output.

Key Responsibilities

• Understand client performance marketing objectives and coordinate with relevant teams to ensure campaign strategies align with business goals
• Build and manage strong working relationships with client stakeholders across B2B accounts
• Understand client business priorities, challenges, and marketing goals deeply
• Act as a key point of coordination between clients and internal teams
• Bring proactive thinking, recommendations, and contextual understanding into ongoing engagements

2. Delivery & Operational Excellence

• Drive smooth day-to-day delivery across creative, digital, content, web, performance marketing, and campaign workstreams
• Ensure timelines, quality standards, responsiveness, and operational expectations are consistently met
• Improve delivery coordination, planning, reviews, and communication across teams
• Reduce operational gaps, rework, and workflow inefficiencies

3. Business Growth, Revenue & Account Health

• Meet revenue targets, support account growth through upsell opportunities
• Maintain visibility into account health, delivery risks, workload planning, and operational priorities
• Work with performance marketing teams to understand campaign performance, key metrics, and opportunities for improvement
• Support business reviews, reporting, and internal planning discussions
• Help ensure accounts operate efficiently and sustainably
• Work closely with content, creative, digital, web, and production teams across projects
• Coordinate workflows and priorities across multiple stakeholders and timelines
• Mentor junior account managers or executives where required
• Build a culture of ownership, responsiveness, collaboration, and accountability
• Demonstrate strong knowledge of performance marketing workflows and effectively coordinate with performance marketing teams on campaign planning, execution, optimization, and reporting

5. Problem Solving & Communication

• Handle delivery challenges, escalations, and changing priorities calmly and proactively
• Communicate clearly and effectively across clients, leadership, and internal teams
• Balance speed, quality, and stakeholder expectations in fast-moving environments

Desired Skills & Experience

• Strong understanding of performance marketing, with proven experience in coordinating with performance marketing teams to ensure effective campaign execution, performance tracking, optimization, and alignment with client objectives.
• Strong knowledge of performance marketing, including Google Ads, Meta Ads, campaign execution, optimization, and performance reporting
• Ability to understand and interpret key performance marketing metrics such as leads, conversions, CPL, CPA, ROAS, and ROI
• Strong understanding of B2B marketing and enterprise client environments
• Experience managing integrated workstreams across content, creative, digital, web, and campaigns
• Strong communication, coordination, and stakeholder management skills
• High ownership mindset with strong operational thinking
• Ability to manage multiple projects and priorities simultaneously
• Calm under pressure and comfortable handling ambiguity