Account Manager

Adyen N.V.-l; Nirsa; Hybrid; INR 6,629,000 - 9,944,000; Full time

Job summary

Adyen is seeking an Account Manager in Paris to lead relationships with international merchants across multiple industries. You will work in a fast-paced, entrepreneurial environment with high autonomy, collaborating cross-functionally to drive growth and merchant success.

You will develop expert knowledge of the global payments landscape and participate in the AM Academy to continue professional growth. The role requires hybrid work at the Paris office and occasional travel.

Qualifications

• 3–4 years of client-facing experience selling enterprise software, technical infrastructure, or payments.
• Based in Paris with hybrid work expectations.
• Fluency in French and English.
• Willingness to travel domestically and internationally.

Responsibilities

• Collaborate with team and manage multiple strategic merchant accounts.
• Build and sustain trust with merchants to minimize churn and grow partnerships.
• Identify commercial opportunities and drive discussions to meet targets.
• Plan and manage short and long term projects across accounts with internal teams.
• Provide customer feedback to improve product and merchant experience.

Skills

Account management

Relationship building

Commercial acumen

Project management

Communication

Tools

CRM software

Job description

This is Adyen
Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.

Account Manager

Account Management Paris

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

Why you should join the Adyen Account Management team

At Adyen, the Account Management team is critical to the growth and success of our business, as well as expanding the Adyen brand across the globe. Being part of our Account Management team, you’ll manage relationships with innovative international merchants, covering multiple industries and channels. You’ll have the opportunity to work on cross-functional initiatives and projects in a fast-paced, highly entrepreneurial environment with high autonomy. You’ll become an expert in the global payments landscape and level up your skills through our AM Academy.

What You’ll Do

• Collaboration: As an Account Manager, you will work closely with your team and collaborate on many different accounts, as well as working individually with your own strategic merchants.
• Relationship management: Build trust with our merchants, to minimize churn and develop strong partnerships with your contacts.
• Commercial acumen: Proactively spot opportunity and drive commercial discussions with our merchants, to help grow their accounts and meet financial targets.
• Project management: Prioritize and manage short and long term projects with varying timelines across multiple accounts, leveraging internal support teams where relevant.
• Feedback: Serve as a feedback loop for your customers internally, and leverage your network to help improve our product and merchant experience.

Who You Are

• Enjoy engaging others and developing strong working relationships internally and externally with customers
• Passionate about working on a wide portfolio of accounts and having the opportunity to learn about many aspects of the payments industry
• Eager to challenge yourself to identify commercial opportunities and drive commercial discussions with customers
• Strong time management skills and constantly looking for ways to work efficiently

Additional Requirements

• You have 3-4 years of experience in a client-facing/commercial role, selling complex enterprise software, technical infrastructure or financial services (specifically payments)
• This role is based in our Paris office. We have a hybrid workplace and value in-person collaboration; we do not offer remote-only roles.
• You have full professional written and verbal proficiency in French and English.
• Some domestic and international travel is required.

Our Diversity, Equity and Inclusion commitments

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you're from, we welcome you to be your true self at Adyen. Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What's next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Don't be afraid to let us know if you need more flexibility.