Account Manager

Actylis; Mumbai; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Actylis is expanding its team to drive demand for Specialty Lab Chemicals across Industrial and other customer segments. The role focuses on retaining existing customers, generating new leads via regular visits, converting opportunities to orders, and managing channel partners to hit sales targets.

Ideal candidates have 2–3 years in specialty chemicals and experience in life science/pharma is preferred. Graduate in science with MBA is a plus.

Qualifications

• Graduate or postgraduate in Science; MBA is an added advantage.
• 2–3 years of experience in handling specialty chemicals portfolio.
• Prior experience in life science/pharma industry is recommended.

Responsibilities

• Drive sales of lab chemical products to Industrial and other segments.
• Grow commercial relationships and wallet size with existing and new customers.
• Collaborate with BD team to review sales pipeline for new opportunities.
• Update CRM data and submit activity reports (daily/weekly/monthly).
• Manage accounts and channel partners; plan, organize and execute for results.
• Provide market feedback on competitors and pricing to sales leadership.
• Meet clients to build a robust opportunity pipeline and relationships.
• Support channel partner network with clear guidelines.
• Resolve customer complaints within defined timelines.

Education

Science degree (Graduate/Postgraduate)

MBA (advantage)

Job description

Job Description:

Actylis is a global solutions provider with over 75 years of experience, specializing in streamlining the management of critical ingredients and raw materials for our business partners.

We offer both sourcing and manufacturing solutions tailored to meet diverse and evolving needs, ensuring a reliable, agile, and secure supply network. Our commitment to customization allows us to create flexible solutions, whether it’s a unique specification, custom packaging, or tailored logistics strategies.

With deep expertise in quality and regulatory compliance, sourcing and logistics management, analytical services, and R&D support, we reduce complexities and mitigate risks, empowering our partners to focus on growing their business.

In furtherance of that goal, Actylis is seeking new members of the team. This expansion, coupled with a comprehensive benefits package, and opportunities for challenge and growth, make Actylis the ideal place to work and thrive. We hope you’ll consider joining us!

Position Summary

This position is responsible to generate the demand for the Specialty Lab Chemicals products focused on Industrial and other customer segments. Key aspects of role and responsibility include retention of the existing customers, generate new customers leads through regular visits and follow-up to meet the sales objectives, convert leads / opportunity to confirmed orders, and sustain relationships with customers and manage channel partners to achieve the set goals.

Responsibilities will include:

• Drive sales of company’s lab chemical products per assigned targets in large and mid-scale Industrial and other customer segments where such products are used for research, application, or other business purposes.
• Develop and grow the commercial relationships with assigned customers and work towards increasing the wallet size with existing and newly acquired customers over time.
• Work in close collaboration with business development team to review sales pipeline to drive new business opportunities for commercial success.
• Update customer data from time to time in CRM, submit activity and results reports, such as daily call reports, weekly work plans, monthly and annual account analysis.
• Manage existing accounts, obtain orders, and identify market opportunities through meetings, networking and other channels and create execution path for result achievement (proficient in Plan, Organize, Execute, Review) including the including the distribution channel.
• Collate market feedback on competitors’ activities such as product offerings, prices, new products, delivery schedules and provide inputs to sales leadership team for review of company’s strategy and approach.
• Meet existing and potential clients and build positive relationships and pipeline of opportunities.
• Effectively manage the channel partner network by implementing organizational guidelines.
• Resolve customer complaints within the set timelines.

Required Experience & Knowledge

Education

• Graduate / Postgraduate in Science, MBA is an added advantage.

Experience

• Minimum 2-3 years of work experience in handling specialty chemicals portfolio.
• Prior experience in life science / pharma industry is recommended.

Physical Demand

N/A

Supervisory Responsibilities

None

Work Environment

Actylis is an Equal Opportunity Employer. Actylis US does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided based on qualifications, merit, and business need.