Account manager

Philips International; India; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Philips is seeking an Account Manager to develop and execute strategic account plans for high-value transactional accounts, driving sales growth and profitability. The role builds and maintains relationships with senior stakeholders and coordinates cross-functional teams to deliver tailored offers.

You will navigate established processes, apply product knowledge, and monitor performance in CRM, ensuring compliance and high-quality solutions for customers.

Qualifications

• Minimum 4 years of experience in CRM, sales and account management.
• Experience in B2C environments.
• Vocational Education background.

Responsibilities

• Develops and implements strategic account plans for high-value transactional accounts.
• Builds relationships with senior stakeholders and provides tailored solutions.
• Coordinates across cross-functional teams to deliver customized offers.
• Works under general supervision, ensuring compliance and optimal performance.
• Develops expertise to address challenges and opportunities, ensuring customer satisfaction.
• Monitors market trends and updates CRM with KPI data.
• Executes advanced commercial plans to drive revenue growth and market share.
• Delivers persuasive presentations to senior customer audiences.

Skills

CRM

Sales

Business Development

Account Management

B2C

Education

Vocational Education

Tools

CRM software

Job description

Job Title Account manager Job Description Job title: The Account Manager is responsible for developing and implementing strategic account plans for high-value transactional accounts to drive substantial sales growth and profitability. The role builds and sustains strong relationships with senior customer stakeholders to provide tailored solutions and foster long-term partnerships. The role works under general supervision, utilizing independent judgment to ensure compliance and optimal performance and applies comprehensive knowledge of company products and services to address challenges and opportunities. The role leads the execution of advanced commercial plans for significant revenue growth and delivers persuasive presentations to senior customer audiences.

Your role:

• Develops and implements strategic account plans for high-value transactional accounts, aligning with overall business goals and driving substantial sales growth and profitability.
• Builds and sustains strong relationships with senior customer stakeholders, understanding their business needs and providing tailored solutions to foster long-term partnerships.
• Coordinates across cross-functional teams in the creation and delivery of complex, customized offers, ensuring alignment with customer requirements and maximizing value propositions.
• Works under general supervision and established processes, utilizing independent judgment to navigate and adhere to operational policies, ensuring compliance and optimal performance.
• Develops professional expertise and applies comprehensive knowledge of company products and services to effectively address challenges and opportunities, ensuring high-quality solutions and customer satisfaction.
• Conducts comprehensive market analysis, updates sales data in the Customer Relationship Management System in line with Company policies and KPI's, identifying emerging trends, competitive threats, and opportunities to inform strategic planning and decision-making, thereby enhancing business strategy and performance.
• Ensures full compliance with Philips' business processes, quality standards, and regulatory requirements, maintaining the highest levels of business integrity and conduct, which safeguards the company's reputation.
• Leads the execution of advanced commercial plans, including innovative distribution and promotional strategies, to optimize market penetration and sales performance, driving significant revenue growth and market share expansion.
• Delivers persuasive and informative presentations to senior customer audiences, effectively communicating complex solutions to support high-impact sales activities.
• Monitors and assesses the performance of sales initiatives, implementing data-driven improvements to enhance customer interactions, satisfaction, and overall sales outcomes.

You’re the right fit if: (4 x bullets max) minimum 4 years of experience with Vocational Education in Customer Relationship Management, Sales and Business Development, Account Management in B2C environment or equivalent.

How we work together

We believe that we are better together than apart.

For our office-based teams, this means working in-person at least 3 days per week.

Onsite roles require full-time presence in the company’s facilities.

Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.

Indicate if this role is an office/field/onsite role.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve.

Do the work of your life to help the lives of others.

• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.

At Philips, we believe that every human matters. As a global health-tech leader, we focus on improving people’s health and wellbeing through meaningful innovation. The people who work here share our passion and are motivated to bring this purpose to life.

For more than 130 years, we have been creating technologies and innovations that improve people's lives and support healthcare practitioners.

Headquartered in the Netherlands and operating in more than 100 countries globally, we focus our advanced technology and deep clinical and consumer insights on Precision Diagnosis, Image Guided Therapy, Enterprise Informatics, Monitoring/ Connected Care, Sleep & Respiratory Care and Personal Health.

Together, we deliver better care for more people because we believe that every human matters. That's why we're taking steps to create an environment where we acknowledge and embrace our differences and uniqueness and listen to and value each other's views.

When people feel cared for and listened to, they bring their best qualities to work, leading to better collaboration, communication, innovation and success.

It is the policy of Philips to provide equal employment and advancement opportunities to all qualified employees and applicants for employment without regard to race, color, religion, sex, pregnancy/childbirth or related medical conditions, age, ethnic or national origin, sexual orientation, gender identity or expression, physical or mental disability, genetic information, citizenship status, veteran or military status, marital or domestic partner status or any other characteristic protected by law.

As an equal opportunity employer, Philips is committed to fostering a culture where all are treated with respect and professionalism.

To ensure reasonable accommodations for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974 and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance.

Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.

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