Account Manager

Spectrum Talent Management; Hyderabad, Bengaluru, Delhi; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Spectrum Talent Management in Hyderabad seeks an experienced recruitment professional with strong exposure to enterprise IT recruitment, staffing and client/account management. You will manage enterprise client relationships and coordinate with recruitment teams to meet account-level hiring targets.

The role emphasizes driving end-to-end recruitment delivery, ensuring SLAs/TATs, handling client escalations and identifying opportunities for account growth and cross-selling.

Qualifications

• Experience in handling enterprise IT clients.
• Strong exposure to recruitment delivery, SLAs and client escalations.
• Ability to coordinate with recruitment teams to achieve hiring targets.

Responsibilities

• Manage and strengthen relationships with key domestic IT clients.
• Handle client requirements and drive end-to-end recruitment delivery.
• Ensure agreed SLAs, TATs, quality and hiring targets are achieved.
• Coordinate with recruitment teams for sourcing, screening and candidate submissions.
• Monitor account performance, productivity, closures and recruitment metrics.
• Manage client escalations and stakeholder relationships.
• Prepare and present recruitment MIS and account performance updates.
• Identify opportunities for account growth, additional hiring and cross-selling.
• Lead and coordinate recruiters to achieve client/account-level targets.

Skills

Domestic IT Recruitment

Client/Account Management

Job description

Role Overview

We are looking for an experienced professional with strong exposure to Domestic IT Recruitment, Staffing and Client/Account Management. The role will involve managing enterprise client relationships, recruitment delivery, SLAs/TATs, client escalations and coordinating with recruitment teams to achieve account-level hiring targets.

The ideal candidate should have experience in handling enterprise IT clients, managing recruitment teams, driving hiring volumes and maintaining long-time client relationships. Exposure to Contract Staffing, C2H and Permanent IT Hiring will be an added advantage.

Key Responsibilities

• Manage and strengthen relationships with key domestic IT clients.
• Handle client requirements and drive end-to-end recruitment delivery.
• Ensure agreed SLAs, TATs, quality and hiring targets are achieved.
• Coordinate with recruitment teams for sourcing, screening and candidate submissions.
• Monitor account performance, productivity, closures and recruitment metrics.
• Manage client escalations and stakeholder relationships.
• Prepare and present recruitment MIS and account performance updates.
• Identify opportunities for account growth, additional hiring and cross-selling.
• Lead and coordinate recruiters to achieve client/account-level targets.