Account Manager

Quaker Houghton; Gurugram District; On-site; INR 2,400,000 - 4,200,000; Full time

Benefits offered by this job

Sales bonus

Career growth

QH University

Wellbeing & DEI

Job summary

Quaker Houghton is seeking an Account Manager, North 2 in Gurgaon area to oversee key accounts in the region and drive growth across the full product catalog. You will nurture relationships with existing and potential customers, focusing on cross-selling and customer satisfaction to advance our growth plan in India.

You will report to the Regional Sales Manager and collaborate with Product Application, Business Segment, and Customer Service teams to deliver value and solutions, travelling 50-60%

Qualifications

• Minimum 8 years of proven sales track record in metalworking or metal fluids industry.
• Professional fluency in English and Hindi.
• Strong communication and presentation skills; ability to build trust with stakeholders.
• Safety-conscious and customer-focused with autonomous, results-driven mindset.

Responsibilities

• Develop business growth in the region to meet sales targets by visiting customer sites.
• Build relationships across all levels to drive cross-selling and customer satisfaction.
• Report to Regional Sales Manager on targets, budgets and forecasts using CRM and Excel.
• Prepare customer presentations, proposals and value selling plans.

Skills

Sales

Account management

CRM

Presentation skills

Cross-selling

Education

Mechanical engineering

Metallurgical engineering

Chemical engineering

Tools

CRM

Excel

IT Tools

Job description

About Us

At Quaker Houghton, we are experts in the development, production and application of industrial process fluids, lubricants and coatings for the manufacturing industry. We have been an integral part in the growth of the world’s largest industrial and manufacturing companies from aerospace and automotive to primary metal and energy. Today, we have a global presence, with our corporate headquarters located in Conshohocken, PA. Quaker Houghton is a global publicly traded company with a unique collaborative culture that supports career growth for its associates and offers competitive compensation and benefit programs.

What will you do?

As Account Manager, North 2 you will oversee our key accounts in the assigned territory covering our full product catalog. You will focus on nurturing relationships with our existing and potential customer base and equally important is driving cross-selling and customer satisfaction initiatives. A key role to move forward with our strategic and ambitious growth plan for India.

What will you do ?

• Develop business growth in the region to achieve company sales and contribution margin targets by regularly visiting customer sites.
• Create strong relationships with all assigned customer contacts across all levels, both existing and prospective, to both increase customer satisfaction and cross-selling success across all product lines.
• Regularly report to Regional Sales Manager to analyze sales targets, budgets and forecast. Mainly using CRM, excel and other IT Tools available.
• Prepare and create customer presentations, proposals, commercial offers and value selling plans that demonstrate the benefits and value Quaker Houghton can offer.
• Deliver sound technical advice to the customer, working closely with our Product Application team to implement and offer new solutions.
• Communicate directly with the Business Segment team for alignment with the sales strategy to achieve maximum business potential and aim to exceed customer expectations.
• Collaborate with the QH Fluid Intelligence Solutions team regarding our range of equipment sales.
• Coordinate as well with the Customer Service and Technical Service teams to make sure we meet overall customer expectations.
• Attend and participate in conferences and industry trade shows.
• Monitor the competitors' activities, industry trends & regional regulations to give feedback to management and Segment team that is useful for innovation and market development.
• Traveling to customer and QH sites in an average of 50-60%.

What is in it for you?

• Competitive pay, sales bonus, rewards program and other attractive benefits.
• Access to real career growth opportunities in the commercial or other related areas of interest.
• QH University: Continuous training tools for all seniority levels.
• Attractive Wellbeing, Mental Health, Women Inclusion & DEI programs.
• An opportunity to join a market leading brand and a great team.

What are we looking for?

The ideal candidate will have at least 8 years' proven sales track record in the metalworking or metal fluids industry. Preferably coming from lubricants, grease, coolant or any other similar industrial chemical market or metalworking or metals manufacturing sector. An ideal role for a passionate and dedicated technical sales professional looking to build a career in the sector.

• Education: Mechanical, Metallurgic, Chemical or relevant engineering degree is highly valued.
• Languages: English and Hindi at a professional level is a must.
• A dynamic professional with excellent communication and presentation skills to be able to build strong trust-based relationships with the key stakeholders.
• Safety Conscious – Safety is the core of our culture.
• Team worker, Autonomous, Results Driven, Analytical & Problem Solver, Customer Focus.

Location:

Gurgaon area - ideally for a better work-life balance.

Who are we?

We are the global leader in industrial process fluids and engineering present in 40+ countries continually improving and innovating so the worlds steel, aluminum, automotive, aircraft, machinery and industrial parts manufacturers can stay ahead in a changing world. Throughout our 100+ locations, our chemists, engineers and industry experts partner with our customers to continually improve their operations so they can run even more efficiently, even more effectively, whatever comes next.

Our values: Live Safe, Exceed Customer Expectations, Drive Results, Embrace Diversity, Do Great Things Together, Act with integrity.

Our core values embody who we are as a company, guide our decisions and inspire us. Our commitment to these values, in words and actions, builds a safer, stronger Quaker Houghton. They are the fundamental beliefs that guide our internal conduct and our relationship with the outside world.

Join the team and find your future!