Account Manager - North 2

Quaker Houghton; Vadodara; On-site; INR 1,200,000 - 1,800,000; Full time

Benefits offered by this job

Competitive pay

Sales bonus

Rewards program

QH University

Job summary

Quaker Houghton seeks an Account Manager, North 2, to oversee key accounts in the India region with a focus on nurturing existing relationships and expanding the customer base. The role emphasizes cross-selling across our full product catalog and delivering value-based selling to customers.

You will collaborate with Product Application teams, the Business Segment team and customer service to ensure customer satisfaction and alignment with sales strategy.

Qualifications

• 8+ years of proven sales in metals or metalworking fluids.
• Experience in lubricants, coolant or similar industrial chemicals is preferred.
• Engineering degree in Mechanical, Metallurgical, Chemical or related field is valued.
• Professional proficiency in English and Hindi.

Responsibilities

• Develop business growth in the region to meet sales targets and margins by visiting customer sites.
• Build strong relationships with assigned customers to increase satisfaction and cross-selling across product lines.
• Regularly report to Regional Sales Manager using CRM, Excel and IT tools.
• Create customer presentations, proposals and value selling plans to demonstrate benefits.

Skills

Sales

Relationship-building

Cross-selling

CRM

Presentation skills

Education

Engineering degree

Tools

Microsoft Excel

Sales CRM tools

Job description

At Quaker Houghton, we are experts in the development, production and application of industrial process fluids, lubricants and coatings for the manufacturing industry. We have been an integral part in the growth of the world’s largest industrial and manufacturing companies from aerospace and automotive to primary metal and energy. Today, we have a global presence, with our corporate headquarters located in Conshohocken, PA. Quaker Houghton is a global publicly traded company with a unique collaborative culture that supports career growth for its associates and offers competitive compensation and benefit programs.

What will you do?

As Account Manager, North 2 you will oversee our key accounts in the assigned territory covering our full product catalog. You will focus on nurturing relationships with our existing and potential customer base and equally important is driving cross-selling and customer satisfaction initiatives. A key role to move forward with our strategic and ambitious growth plan for India.

What will you do ?

• Develop business growth in the region to achieve company sales and contribution margin targets by regularly visiting customer sites.
• Create strong relationships with all assigned customer contacts across all levels, both existing and prospective, to both increase customer satisfaction and cross-selling success across all product lines.
• Regularly report to Regional Sales Manager to analyze sales targets, budgets and forecast. Mainly using CRM, excel and other IT Tools available.
• Prepare and create customer presentations, proposals, commercial offers and value selling plans that demonstrate the benefits and value Quaker Houghton can offer.
• Deliver sound technical advice to the customer, working closely with our Product Application team to implement and offer new solutions.
• Communicate directly with the Business Segment team for alignment with the sales strategy to achieve maximum business potential and aim to exceed customer expectations.
• Collaborate with the QH Fluid Intelligence Solutions team regarding our range of equipment sales.
• Coordinate as well with the Customer Service and Technical Service teams to make sure we meet overall customer expectations.
• Attend and participate in conferences and industry trade shows.
• Monitor the competitors' activities, industry trends & regional regulations to give feedback to management and Segment team that is useful for innovation and market development.
• Traveling to customer and QH sites in an average of 50-60%.

What is in it for you?

• Competitive pay, sales bonus, rewards program and other attractive benefits.
• Access to real career growth opportunities in the commercial or other related areas of interest.
• QH University: Continuous training tools for all seniority levels.
• An opportunity to join a market leading brand and a great team.

What are we looking for?

The ideal candidate will have at least 8 years' proven sales track record in the metalworking or metal fluids industry. Preferably coming from lubricants, grease, coolant or any other similar industrial chemical market or metalworking or metals manufacturing sector. An ideal role for a passionate and dedicated technical sales professional looking to build a career in the sector.

• Education: Mechanical, Metallurgic, Chemical or relevant engineering degree is highly valued.
• Languages: English and Hindi at a professional level is a must.
• A dynamic professional with excellent communication and presentation skills to be able to build strong trust-based relationships with the key stakeholders.
• Safety Conscious – Safety is the core of our culture.
• Team worker, Autonomous, Results Driven, Analytical & Problem Solver, Customer Focus.

Location:

Gurgaon area - ideally for a better work-life balance.

Who are we?

We are the global leader in industrial process fluids and engineering present in 40+ countries continually improving and innovating so the worlds steel, aluminum, automotive, aircraft, machinery and industrial parts manufacturers can stay ahead in a changing world. Throughout our 100+ locations, our chemists, engineers and industry experts partner with our customers to continually improve their operations so they can run even more efficiently, even more effectively, whatever comes next.

Our values: Live Safe, Exceed Customer Expectations, Drive Results, Embrace Diversity, Do Great Things Together, Act with integrity.

Our core values embody who we are as a company, guide our decisions and inspire us. Our commitment to these values, in words and actions, builds a safer, stronger Quaker Houghton. They are the fundamental beliefs that guide our internal conduct and our relationship with the outside world.