Account Manager

360 Technology; Bengaluru; On-site; INR 2,500,000 - 5,000,000; Full time

Job summary

360 Technology in India is seeking an experienced Account Manager – IT Recruitment to manage client relationships and drive recruitment delivery for its India-based customers. You will own the primary client contact point, translate requirements into strategies, and coordinate with the delivery team to ensure timely closures across multiple roles.

The ideal candidate will bring 10–15 years of IT recruitment experience, strong client-facing skills, and a deep understanding of the Indian IT hiring

Qualifications

• 10–15 years of IT recruitment, staffing, account management, or recruitment delivery experience.
• Strong experience with India-based IT customers and GCCs, direct clients, system integrators, and VMS/MSP environments.

Responsibilities

• Act as the primary POC for assigned clients.
• Build and maintain relationships with clients and stakeholders.
• Translate technical hiring requirements into recruitment strategies.
• Oversee end-to-end recruitment from intake to candidate joining.
• Coordinate with recruiters for timely submissions and feedback.
• Manage interviews, offers, negotiations, and closures.
• Monitor SLAs, TAT, and delivery performance across accounts.
• Lead regular reviews of pipelines with clients and internal teams.
• Identify new hiring opportunities within existing accounts.

Job description

We’re Hiring: Account Manager – IT Recruitment

360 Technology is looking for an experienced Account Manager – IT Recruitment to manage client relationships and drive recruitment delivery for our India-based customers.

Industry: IT Staffing & Technology Services

Role Overview

The Account Manager will be the primary point of contact (POC) for clients, responsible for understanding hiring requirements, managing client relationships, coordinating with the recruitment team, and driving requirements through successful closure.

Key Responsibilities

• Act as the primary POC for assigned clients.
• Build and maintain strong relationships with clients and key stakeholders.
• Understand technical hiring requirements and translate them into recruitment strategies.
• Manage the end-to-end recruitment process from requirement intake to candidate joining.
• Work closely with recruiters to ensure quality and timely candidate submissions.
• Coordinate interviews, feedback, offers, negotiations, and closures.
• Monitor recruitment pipelines, SLAs, TAT, and delivery performance.
• Conduct regular client and internal pipeline reviews.
• Manage recruitment delivery across multiple requirements simultaneously.
• Identify additional hiring opportunities within existing accounts.
• Work with GCCs, Direct Clients, System Integrators, and VMS/MSP models.

Experience managing recruitment for roles involving:

Java Full Stack | Python | GenAI | AI/ML | Cloud | Data Engineering | DevOps | Software Engineering

What We’re Looking For

• 10–15 years of experience in IT recruitment, staffing, account management, or recruitment delivery.
• Strong experience working with India-based IT customers.
• Prior experience with GCCs, direct clients, system integrators, and VMS/MSP environments.
• Strong client-facing and stakeholder-management skills.
• Excellent communication, negotiation, and relationship-building skills.
• Ability to independently manage accounts and drive recruitment delivery.
• Strong understanding of the Indian IT hiring market.
• Existing client relationships/network will be an added advantage.

The ideal candidate should be able to own the client relationship, understand the requirement, lead the recruitment team, and drive the hiring process through successful closure.