Account Management - Intern

NovaBenefits Private Limited; Bengaluru; On-site; INR 167,000 - 279,000; Full time

Job summary

Nova Benefits invites applications for an Account Management Intern in Bengaluru. You will work with our Key Account Managers to support client retention, engagement, and growth, participating in real client conversations from day one.

Successful candidates will explore cross-sell opportunities, help prepare executive reports, and coordinate with internal teams for smooth onboarding. PPO may be offered after six months based on performance.

Qualifications

• Graduates who have completed their education (any discipline; business, commerce, or related fields preferred).
• Available for a full 6-month commitment starting immediately.
• Strong communication skills — written and verbal.
• High ownership mindset — you follow through on what you commit to.
• Comfortable working with numbers and spreadsheets.
• Curious about health insurance, employee benefits, or HR tech.
• Ability to manage multiple tasks and prioritize effectively.

Responsibilities

• Assist Key Account Managers in managing and retaining Nova’s existing client accounts.
• Help prepare executive-level reports including weekly, monthly, and quarterly status updates.
• Support client business reviews — coordinating logistics, preparing decks, and tracking action items.
• Research and identify cross-sell and upsell opportunities within the existing client portfolio.
• Maintain and update CRM data to ensure accurate tracking of account health.
• Assist in onboarding new clients and coordinating with internal teams for smooth handoffs.
• Gather and relay client feedback to product and operations teams.

Skills

Communication

Ownership

Numeracy

Multitasking

HR tech curiosity

Education

Graduation completed

Business/Commerce preferred

Tools

CRM software

Job description

Nova Benefits is building India's most loved employee health and wellness platform. We work with some of the country's best employers to give their teams access to high-quality healthcare, and we believe technology is the unlock that makes this possible at scale. We are not just another insurance broker. We think of ourselves as an HR tech company that happens to hold an IRDAI broking license. Our north star is employee happiness, not premium volume.

We are backed by Bessemer Venture Partners, SIG, Better Capital, Titan Capital, and Multiply Ventures, and we are a Series A company with a strong track record of building fast and building well.

Job Description

About Nova Benefits

Nova Benefits is on a mission to provide best-in-class health and wellness benefits for employees in India. We are a tech-first company that believes technology can deliver a 10x better experience for all stakeholders — employees, employers, HR admins, insurers, and healthcare providers.

We are backed by leading venture funds — BVP, SIG, Better Capital, Titan Capital, and Multiply Ventures — and we see ourselves as an HR tech company in the business of improving employee happiness, not just selling insurance.

About the Role

As an Account Management Intern, you will work closely with our Key Account Managers to support client retention, engagement, and growth. This is a high-ownership, learn-by-doing role — you will be involved in real client conversations and meaningful projects from day one.

Strong performers will be considered for a Pre-Placement Offer (PPO) at the end of the 6-month engagement.

What You’ll Do

• Assist Key Account Managers in managing and retaining Nova’s existing client accounts
• Help prepare executive-level reports including weekly, monthly, and quarterly status updates
• Support client business reviews — coordinating logistics, preparing decks, and tracking action items
• Research and identify cross-sell and upsell opportunities within the existing client portfolio
• Maintain and update CRM data to ensure accurate tracking of account health
• Assist in onboarding new clients and coordinating with internal teams for smooth handoffs
• Gather and relay client feedback to product and operations teams

Who We’re Looking For

• Graduates who have completed their education (any discipline; business, commerce, or related fields preferred)
• Available for a full 6-month commitment starting immediately
• Strong communication skills — written and verbal
• High ownership mindset — you follow through on what you commit to
• Comfortable working with numbers and spreadsheets
• Curious about health insurance, employee benefits, or HR tech
• Ability to manage multiple tasks and prioritize effectively