Account Executive

Shilton Hospitality Pvt Ltd; Bengaluru; On-site; INR 500,000 - 700,000; Full time

Job summary

Shilton Hospitality Pvt Ltd in Bengaluru is seeking an Account Executive to grow our client portfolio across hotels, resto-bars, catering and events. This on-site role requires proactive communication with corporate and individual clients, preparing proposals and coordinating bookings.

You will track sales pipelines, negotiate rates within guidelines, close deals, and work with operations, front office, and events teams to ensure seamless guest experiences.

Qualifications

• Strong client relationship management and account handling.
• Sales, negotiation, lead follow-up, proposal preparation, and deal closure in hospitality or related industries.
• Excellent communication and presentation skills, with clear business writing and confident interaction.
• Organizational and time management skills to handle multiple accounts and events.
• Comfort with basic CRM or sales tools and MS Office.

Responsibilities

• Maintain regular communication with corporate and individual clients; nurture relationships across hotels, restaurants, catering and events.
• Prepare proposals, quotations, and coordinate bookings for rooms, events, and catering services.
• Track sales pipelines, follow up on leads, negotiate rates within guidelines, and ensure timely closure of deals.
• Collaborate with operations, front office, and events teams to deliver seamless guest experiences.
• Maintain accurate records in CRM or sales systems; contribute to sales reports and promotional activities.

Skills

Client relationships

Sales negotiations

Communication

Organizational skills

CRM tools proficiency

Education

Bachelor's degree in Business, Hospitality Management, Marketing, or related field

Tools

CRM systems

MS Office

Job description

Company Description

Shilton Hospitality Pvt Ltd is a diversified hospitality company operating business hotels, resto-bars, catering services, music festivals, and leisure resorts. The organization focuses on delivering high-quality guest experiences across corporate, leisure, and event segments. Team members collaborate closely to maintain service standards, drive revenue, and support long-term client relationships. Joining Shilton Hospitality offers exposure to multiple hospitality formats and opportunities to grow in a dynamic, service-driven environment.

Role Description

The Account Executive is a full-time, on-site role based in the Greater Bengaluru Area, responsible for managing and growing client accounts across the company's hotels, restaurants, catering, and events portfolio. Day-to-day work includes maintaining regular communication with corporate and individual clients, preparing proposals and quotations, and coordinating bookings for rooms, events, and catering services. The role involves tracking sales pipelines, following up on leads, negotiating rates within guidelines, and ensuring timely closure of deals. The Account Executive collaborates with operations, front office, and events teams to deliver seamless guest experiences, monitors client satisfaction, and identifies upselling and cross-selling opportunities. Additional responsibilities include maintaining accurate records in CRM or sales systems, contributing to sales reports, and supporting promotional activities and campaigns as needed.

Qualifications

• Strong client relationship management and account handling skills, with the ability to build trust and maintain long-term partnerships.
• Sales and negotiation capabilities, including lead follow-up, proposal preparation, and deal closure in hospitality or related industries.
• Excellent communication and presentation skills, with clear business writing and confident in-person and telephone interaction.
• Organizational and coordination skills, including attention to detail, time management, and the ability to handle multiple accounts and events simultaneously.
• Comfort with basic CRM or sales tools, MS Office (Excel, Word, PowerPoint), and maintaining accurate client and revenue records.
• Prior experience in hospitality, hotels, catering, events, or corporate sales is highly beneficial.
• Bachelor's degree in Business, Hospitality Management, Marketing, or a related field preferred, or equivalent relevant experience.
• Ability to work on-site in the Greater Bengaluru Area, including occasional extended hours or weekends during peak business and events.