Account Director, National Sales Eurasia

Wyndham Hotels & Resorts EMEA; Gurugram District; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

A leading hospitality company in Gurugram is seeking an experienced Account Director for National Sales. This full-time role involves managing key accounts to drive revenue and market share. The ideal candidate will have a strong background in the hospitality sector, excellent sales skills, and a proven ability to develop relationships at various levels. Proficiency in English and experience in a dynamic environment are essential for success.

Responsibilities

• Drive revenue and room night contribution into WHR properties.
• Manage a portfolio of accounts specializing in Group and Events.
• Exceed annual revenue goals through direct and agency client sales.

Skills

Accountability

Integrity

Result-oriented

Flexibility

Planning & organization

Interpersonal skills

Confidence

Education

Comprehensive commercial knowledge of the hospitality sector

Minimum X years' experience as a senior sales professional

Experience working for an international chain

Multi-property experience

Proficiency in English

Job description

THE ROLE

The Account Director, National Sales, proactively drives revenue and room night contribution into our contracted Wyndham Hotels & Resorts (WHR), franchised and managed hotels across all brands and around the world.

They are responsible for fully developing and managing a portfolio of accounts that specialize in the Group, Meetings, Incentive, Conference & Events segments, and growing NSS (National Sales Service). They work both strategically and tactically to exceed agreed annual revenue goals by managing their direct and agency client leads & solicitations, placing them into NSS WHR properties. This position requires a consultative sales approach, acting in partnership with the agent and/or their client company to form a strong tripartite relationship, thereby annually increasing revenue and market share for WHR hotels. The role also involves working with NSS partners at senior leadership levels. The person is experienced in customer-facing activities including structured business reviews with clients and prospects at all levels. Success is measured based on revenue growth and NSS expansion, with additional metrics like lead solicitations and conversion ratios used to set targets.

This position reports to the Head of Sales & Marketing Eurasia and involves frequent travel throughout the region as required by clients and business needs.

THE PERSON

The successful candidate will demonstrate Wyndham Hotels & Resorts’ Count on Me! Service Culture, emphasizing responsiveness, respect, and delivering a great experience. This includes being compassionate, engaged, dependable, courteous, inclusive, hospitable, prepared, and personalized in all tasks.

• Accountability
• Integrity
• Result-oriented
• Flexibility to adapt to changing business needs
• Ability to incorporate new ideas, initiatives, and market conditions
• Planning & organization skills to prioritize multiple initiatives
• Ability to work under pressure
• Excellent interpersonal and communication skills
• Confidence and good judgment
• Ability to work independently and collaboratively

Experience / Education / Certificates

• Comprehensive commercial knowledge of the hospitality sector
• Minimum X years’ experience as a senior sales professional in the hotel industry
• Experience working for an international chain
• Multi-property experience
• Experience in a fast-paced environment
• Experience handling sensitive customer situations professionally
• Proficiency in English

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Sales/Business Development

Industries

• Hospitality

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