Account Director

Codexon; Bengaluru; On-site; INR 2,500,000 - 4,500,000; Full time

Benefits offered by this job

Competitive salary with performanceBon

Remote-first work environment

Health, dental, and vision insurance

$5,000 annual learning budget

Unlimited PTO policy

Home office stipend

401(k) with company match

Annual team retreats

Job summary

Codexon is seeking an experienced Account Director to lead client relationships and ensure successful delivery of services for enterprise accounts. The role focuses on owning the client relationship, guiding strategy, and driving growth with cross-functional teams.

Ideal candidate has 7+ years in account management in a digital marketing agency, strong leadership, and a proven track record of retaining high-value clients.

Qualifications

• 7+ years in account management or client services.
• Experience in digital marketing agency environment.
• Strong leadership and communication skills.
• Proven track record of client retention.
• Experience managing $1M+ accounts.
• Strategic thinking and problem-solving abilities.
• Ability to travel occasionally for client meetings.

Responsibilities

• Serve as the primary point of contact for enterprise clients.
• Develop and maintain strong client relationships.
• Lead quarterly business reviews and strategy sessions.
• Identify growth opportunities within accounts.
• Coordinate cross-functional teams to deliver results.
• Manage client expectations and resolve issues.
• Contribute to account retention and upselling.
• Mentor account managers and coordinators.

Skills

Account management

Client relationships

Leadership

Communication

Client retention

Digital marketing

Large accounts (> $1M)

Travel flexibility

Job description

We are seeking an experienced Account Director to lead client relationships and ensure the successful delivery of our services for enterprise accounts.

WHAT YOU'LL DO

• Serve as the primary point of contact for enterprise clients
• Develop and maintain strong client relationships
• Lead quarterly business reviews and strategy sessions
• Identify growth opportunities within accounts
• Coordinate cross‑functional teams to deliver results
• Manage client expectations and resolve issues
• Contribute to account retention and upselling
• Mentor account managers and coordinators

WHAT YOU BRING

• 7+ years in account management or client services
• Experience in digital marketing agency environment
• Strong leadership and communication skills
• Proven track record of client retention
• Experience managing $1M+ accounts
• Strategic thinking and problem‑solving abilities
• Ability to travel occasionally for client meetings

PERKS & BENEFITS

• Competitive salary with performance bonuses
• Remote‑first work environment
• Health, dental, and vision insurance
• $5,000 annual learning budget
• Unlimited PTO policy
• Home office stipend
• 401(k) with company match
• Annual team retreats

Ready to Apply?

Send your resume and a brief cover letter explaining why you're a great fit.