Account Development Manager

SYNNEX Corporation; New Delhi; On-site; INR 800,000 - 1,200,000; Full time

Benefits offered by this job

Elective benefits tailored to your country

Career development programs

Well-being support programs

Job summary

SYNNEX Corporation in New Delhi seeks an Accounts Manager to manage the sales cycle for business partners, focusing on maximizing revenue and partner satisfaction.

Your role will involve building customer relationships, understanding product offerings, and ensuring efficient operations. Ideal candidates will have 4-6 years of experience in selling IT solutions and possess strong communication and relationship-building skills.

Benefits include a supportive environment, leadership programs, and wellness initiatives.

Qualifications

• 4 to 6 years of experience selling IT solutions in the channel.
• Strong business acumen and presentation skills.
• Self-managed maturity to work with all levels within an organization.

Responsibilities

• Build and execute a call plan for maximum return from business partners.
• Develop a solid understanding of the product range.
• Update CRM accurately to reflect the business.

Skills

Relationship building

Communication skills

Sales closing skills

Technical competence

Education

Tertiary IT degree or Diploma

Job description

Job Purpose

The Accounts Manager is the main interface between the Company and our partner community. The Accounts Manager is responsible for the ‘complete’ sales cycle for the relevant business partners with the view to maximizing revenue, margin, and partner satisfaction. Having internal resources for assistance, the role is to develop deep relationships with key people inside the business partner and uncover sales opportunities, while delivering ongoing value to the partner.

Responsibilities

• With assistance from the Channels Director build and execute a call plan that will ensure maximum return from the business partner community.
• Develop a solid understanding of the product range and present an informed overview.
• Up‑sell and cross‑sell each opportunity for maximum margin return and differentiation.
• Understand strengths and weaknesses in the product sets from a technical perspective.
• Liaise with other divisions of the Company, as required, to ensure efficient customer transactions that ultimately deliver a sound buying experience for the Company’s partners.
• Keep CRM up to date to ensure you and the management team have an accurate view of your business.
• Ensure all quotations are followed up and moved through the various levels of a sales cycle with ultimate goal, being of closure.
• Capture and maintain all relevant data needed to sell and renew maintenance.
• Plan, design and implement outbound campaigns as necessary to deliver on agreed margin goals.
• Make outbound sales calls to business partners and prospects as per call plan.
• Identify the Company’s services opportunities in conjunction with the Company’s Technical Services team.
• Ensure all quotations are built using the company quotation tool.
• Provide Sales Support Specialist with all relevant information necessary to build and configure the ‘winning’ solution.
• Achieve and maintain sales certification for relevant product groups when required.
• Ensure all partner issues are resolved promptly and seek management guidance where necessary.
• Ensure all business partners are alerted of any upcoming renewals.
• Ensure the CRM is updated and used pro‑actively to drive business engagements and forecasting.
• Accurately forecast business with Sales Manager on a monthly basis.
• Work with Sales Support and provide support where necessary to ensure timely logging of orders.

Knowledge, Skills and Experience

• Minimum 4 to 6 years of experience selling IT solutions in the channel.
• Tertiary IT degree or Diploma preferable.
• Strong relationship building and communication skills.
• Self‑managed maturity – able to work with all levels within an organization.
• Strong business acumen and presentation skills.
• Leverage internal relationships and sell the ‘value add’ opportunity.
• Excellent opportunity closing skills.
• Technically competent.

Benefits

• Equitable and inclusive environment supporting diversity, equity and inclusion.
• Elective benefits tailored to your country to best accommodate your lifestyle.
• Formal programs on leadership, professional development and on‑demand courses to accelerate your career.
• Programs to support financial, physical and mental well‑being including the global Life Empowerment Assistance Program.
• Onboarding program and networking opportunities within the first 30 days.
• Participation in internal, peer‑led inclusive communities, business resource groups and volunteer activities.

We are an equal opportunity employer and committed to building a diverse team that represents and empowers a variety of backgrounds, perspectives and skills. All qualified applicants will receive consideration for employment based on merit, without regard to race, colour, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law. To support our diversity and inclusion efforts, we may ask for voluntary gender disclosure information. This data will be used solely to improve our hiring practices and ensure fair treatment for all candidates.