Account Analytics and Impact Lead

FieldAssist; Gurugram District; Hybrid; INR 1.800.000 - 2.500.000; Vollzeit

Zusammenfassung

FieldAssist is seeking an analytics-focused professional to own data storytelling, dashboarding, and deal operations for strategic global accounts. You will turn raw data into decision-ready insights and customer-facing value narratives, leveraging AI tools to accelerate analysis.

You will design dashboards, pull data from CRM, product usage, and finance systems, and manage end-to-end deal information and renewal timelines. Strong storytelling and stakeholder management are essential.

Qualifikationen

• 3–5 years in business analytics, deal desk, revenue ops, or account ops.
• Proven dashboards/reports used in real business decisions.
• Demonstrated use of AI tools in actual work, not just awareness.

Aufgaben

• Build account-level value-impact dashboards quantifying ROI, usage, and outcomes.
• Translate raw product/usage/sales data into compelling narratives for QBRs/renewals.
• Use AI tools to accelerate analysis, drafting, and insight generation.
• Design and own dashboards from scratch (Power BI/Tableau/Looker Studio).
• Pull and model data from CRM, product usage logs, and finance systems; build repeatable pipelines.

Kenntnisse

Dashboarding

AI fluency

SQL

Excel/Sheets

CRM

Storytelling

Stakeholder mgmt

Ownership

Presentation

Ausbildung

Bachelor's degree

MBA or analytics cert a plus

Tools

Power BI

Tableau

Looker Studio

Salesforce/HubSpot/Zoho

Excel

Jobbeschreibung

About the Role

Own data analytics, value-impact storytelling, dashboarding, and deal operations for 1–2 strategic global accounts. This is a builder role — someone who can independently turn raw account data into decision-ready insights and customer-facing value narratives, using modern AI tools to work faster and smarter, not just maintain trackers.

Key Responsibilities

Value & Impact Reporting

• Build account-level value-impact reports/dashboards that quantify ROI, usage adoption, and business outcomes delivered to the client


• Translate raw product/usage/sales data into a compelling narrative for QBRs and renewal conversations


• Use AI tools (ChatGPT/Claude, Copilot, AI-native BI features) to accelerate analysis, drafting, and insight generation

Analytics & Dashboarding

• Design and own dashboards (Power BI/Tableau/Looker Studio) — not just consume them


• Pull and model data from CRM, product usage logs, and finance systems; build repeatable pipelines, not one-off pulls


• Identify trends, risks, and expansion signals proactively from data

Deal Operations

• Own deal trackers, pricing/discount workflows, contract and renewal timelines end-to-end


• Run deal desk coordination across finance, legal, and product


• Maintain CRM hygiene and process discipline

Coordination & Account Support

• Be the operational backbone for the account lead — own follow-ups, account documentation, RFP data inputs


• Prep and sometimes help present in account review calls

FieldAssistGlobal Account Management — Hiring

Skills & Competencies

• Advanced dashboarding: Power BI/Tableau/Looker Studio — building from scratch, not just templates


• AI fluency: hands-on, regular use of AI tools for analysis, report drafting, summarization — should be able to show examples


• SQL: working proficiency to pull/join/clean data independently


• Advanced Excel/GSheets: formulas, pivot tables, basic modeling


• CRM: Salesforce/HubSpot/Zoho — admin-level comfort preferred


• Strong narrative/storytelling skills: can write a “so what” insight, not just a chart


• Stakeholder management: across account leads, finance, legal, product


• High ownership: comfortable operating independently with minimal hand-holding

Experience Profile

• 3–5 years in business/sales analytics, deal desk, revenue operations, or account/customer success operations


• Proven track record of building dashboards/reports used in real business decisions (portfolio or examples expected)


• Demonstrated use of AI tools in actual work — not just casual awareness


• B2B/SaaS/enterprise account experience strongly preferred


• Bachelor's required; MBA or analytics certification a plus

Success Metrics — First 6 Months

• Value-impact report framework built and adopted for the account(s)


• Dashboards reduce manual reporting time by [X]


• Demonstrated use of AI tooling to speed up turnaround on reports/analysis


• Account lead rates them as a trusted operating partner, not just support staff