Academic Counselor - US - WFO - Freshers

BrightCHAMPS; Bengaluru; On-site; INR 279,000 - 502,000; Full time

Job summary

BrightCHAMPS in Bengaluru is seeking an Academic Counselor to guide prospective and current learners and their families through our programs, helping them understand course offerings and learning paths based on interests and goals.

You will conduct counseling sessions, respond to queries via calls, messages, or emails, and maintain accurate records of interactions and enrollments, collaborating with educators to align advice with curriculum standards and learner outcomes.

Qualifications

• Bachelor’s degree in Education, Psychology, Counseling, or related field.
• Strong counseling and advisory capabilities for students and families.
• Excellent verbal and written communication with empathy and clarity.

Responsibilities

• Conduct counseling sessions with learners and families.
• Answer queries via calls, messages, or emails.
• Maintain accurate records of interactions and enrollments.
• Collaborate with educators and internal teams to align advice with curriculum standards.

Skills

Student Counseling

Academic Advising

Communication Skills

Career Counseling

Education-related Skills

Interpersonal Skills

CRM Proficiency

Education

Bachelor’s degree in Education, Psychology, Counseling, or related field

Tools

CRM Systems

Online Communication Tools

Job description

Company Description

BrightCHAMPS is a global edtech platform focused on bridging the gap between traditional schooling and the real-world skills children need to succeed. The company offers expert-designed courses in Coding, Financial Literacy, Math, Robotics, AI, Communication, and other future-ready disciplines, helping shape the next generation of leaders. Founded by educator and entrepreneur Ravi Bhushan, BrightCHAMPS now operates in over 30 countries and delivers more than 200,000 live classes each month. Backed by $63M in funding and valued at $650M, the organization has received multiple “Startup of the Year” honors and other industry awards. Team members join a collaborative, impact-driven environment that strives to make transformative learning accessible to every child, regardless of background.

Role Description

This is a full-time, on-site Academic Counselor role based in Bengaluru. The Academic Counselor will support prospective and existing learners and their families by guiding them through BrightCHAMPS programs, helping them understand course offerings, and recommending learning paths based on interests, strengths, and goals. Day-to-day responsibilities include conducting counseling sessions, answering queries via calls, messages, or emails, and maintaining accurate records of interactions and enrollments. The role involves collaborating with educators and internal teams to align academic advice with curriculum standards and learner outcomes. The Academic Counselor will also contribute to improving counseling processes, providing feedback on learner needs, and helping ensure an engaging and supportive experience for all students.

Qualifications

• Candidates should possess strong Student Counseling and Academic Advising skills to guide learners and families in making informed educational decisions.
• Candidates should possess excellent Communication skills to interact clearly and empathetically with students, parents, and internal teams.
• Candidates should possess Career Counseling and Education-related skills to help learners connect BrightCHAMPS programs with future academic and career pathways.
• Relevant bachelor’s degree in Education, Psychology, Counseling, or a related field; fresh graduates are welcome to apply.
• Ability to work on-site in Bengaluru, manage multiple conversations, and maintain accurate documentation and follow-up.
• Strong interpersonal skills, learner-centric mindset, and the ability to work collaboratively in a fast-paced, mission-driven environment.
• Comfort with using digital tools, CRM systems, and online communication platforms; prior experience or internships in counseling or education are an advantage.