Academic Counsellor

ESP Engineered; Thane; On-site; INR 300,000 - 500,000; Full time

Job summary

ESP Engineered is seeking a dynamic Academic Counsellor in Thane, Maharashtra. The ideal candidate will help students select and enroll in programs like CAT, CLAT, and others. Key responsibilities include counseling, admissions guidance, and maintaining student relations.

A bachelor's degree and 1-2 years of counseling experience are preferred. Strong communication skills and an understanding of competitive exams are essential. This role is perfect for someone passionate about education and helping students succeed.

Qualifications

• 1-2 years of experience in academic counseling, preferably with a focus on competitive exams.
• Excellent verbal and written communication skills.
• In-depth understanding of CAT, CLAT, IPM, and CUET exams.

Responsibilities

• Interact with prospective students and recommend appropriate courses and coaching programs.
• Assist students in the enrollment process and follow up with leads.
• Maintain records of student inquiries and track progress.

Skills

Strong Communication Skills

Counseling Expertise

Sales and Conversion Skills

Problem-Solving Abilities

Customer-Centric Approach

Education

Bachelor's degree in education, psychology, or business

Tools

CRM software

Job description

Toprankers is one of India's premier digital platforms for competitive exam preparation, catering to aspirants of Law, Judiciary, CUET, SSC, Banking, and other government and aptitude-based entrance exams. We are committed to delivering high-quality content, interactive learning, and personalized academic support to students across the country.

Role Overview

We are seeking a dynamic and motivated Academic Counsellor to join our team. The primary responsibility of this role is to engage with prospective students, understand their academic goals, and guide them in selecting and enrolling in our various coaching programs, including CAT, CLAT, IPM, CUET, Judiciary and others. The ideal candidate will have prior experience in counseling students for these specific competitive exams and possess a genuine passion for helping students achieve academic success. Strong communication and interpersonal skills are essential, along with the ability to build trust and maintain long-term relationships with students. The role involves providing accurate program information, assisting with the enrollment process, and supporting students throughout their journey. A background in education or a related field is preferred, along with a proven track record of meeting counseling or enrollment targets. This position is ideal for someone who thrives in a student‑centric, results‑driven environment and is committed to making a positive impact in the field of education.

Location - Sanpada

Key Responsibilities

• Student Counseling: Interact with prospective students and their families to understand their academic goals and recommend appropriate courses and coaching programs (CAT, CLAT, IPM, CUET, Judiciary & etc).
• Admissions Guidance: Assist students in the entire enrollment process, including course selection, fee structure explanation, and program details. Follow up with leads, convert inquiries into enrollments by addressing their concerns, and providing them with the right information to make informed decisions.
• Performance Tracking: Maintain records of student inquiries, applications, and conversions. Ensure timely follow-ups and track the progress of leads.
• Student Engagement: Build and maintain relationships with students to ensure a positive counseling experience and increase student retention.
• Information Sharing: Stay updated on exam details, course offerings, and admission timelines related to CAT, CLAT, IPM, Judiciary and CUET to effectively counsel students.
• Feedback and Reporting: Provide feedback to the management team on student concerns, market trends, and competitor analysis.

Skills and Qualifications

• Experience: 1-2 years of experience in academic counseling, preferably with a focus on competitive exams like CAT, CLAT, IPM, CUET & Judiciary.
• Educational Background: A bachelor's degree in any discipline (preferably in education, psychology, or business).
• Strong Communication Skills: Excellent verbal and written communication skills. Ability to articulate complex information clearly and concisely to students and parents.
• Counseling Expertise: Experience in understanding student needs, guiding them through course selection, and addressing their academic concerns.
• Sales and Conversion Skills: Ability to follow up with leads, convert inquiries into enrollments, and meet enrollment targets.
• Customer‑Centric Approach: Empathy towards students' academic challenges and a strong desire to help them succeed.
• Problem‑Solving Abilities: Strong analytical skills to handle student concerns and provide effective solutions.
• Knowledge of Exams: In-depth understanding of CAT, CLAT, IPM, and CUET exams, including their syllabi, eligibility criteria, and application processes.

Preferred Skills

• Experience in working with EdTech companies or educational institutes.
• Knowledge of digital tools used for counseling and lead management (CRM software, etc