ABHFL - Area Collections Manager - Flows...

PeopleStrong; India; On-site; INR 1,500,000 - 2,300,000; Full time

Job summary

AB Housing Finance Limited is seeking an Area Collections Manager to lead on-ground collection efforts across all buckets in the Madhya Pradesh region. You will coordinate with outsourced agencies, ensure timely recoveries, and implement compliance norms while driving performance in a high-volume portfolio.

The role requires 5–12 years of experience in collections, with strong leadership, negotiation, and analytics skills to reduce delinquencies and protect portfolio performance.

Qualifications

• Minimum 7-8-Yrs of experience in related field as Region In-charge/ location head. Exposure to Credit and other line function is desirable.
• Experience in managing outsourced agencies /vendors.
• Able to leverage legal tools to help improve collections efficiency
• An initiator with very high level of energy.
• Ability to conceptualize and effectively execute the various collections strategies
• Strong interpersonal skills and good team player.
• Excellent leadership, Analytical, Negotiation, influencing and communication skills.
• Market understanding and collections/Fraud techniques.

Responsibilities

• Manage the on-ground teams and agencies to ensure timely collection of cases across all buckets.
• Building and managing an engaged collections team that takes pride in their work.
• Recruiting, coaching and mentoring the team; identifying team goals and evaluating team progress.
• Implementation and management of all compliance, regulatory and other customer experience related norms during execution.
• Leverage alternate resolution mechanisms including legal to maximize collections & recoveries.
• Undertake regular & timely team reviews to help increase engagement levels and improving upon performance.
• Good negotiation skills to be personally able to convince delinquent customers to make payments on their overdue accounts.
• Understanding and exposure to Home loan & LAP products Lending collections dynamics.
• Managing flow rates across buckets targeting month on month reduction of credit losses for respective region
• Secured lending has lot of legality involved from legal process to complete documentation
• Getting information from customer which can be shared with risk team to take calls in future deals
• Managing team and keeping them motivated and their moral high all the time

Skills

Collections Management

Front End Portal

Team Handling

Education

Graduate

Job description

ABHFL - Area Collections Manager - Flows...

ABHFL - Area Collections Manager - Flows...

ABG111499

• Financial Services
• Madhya Pradesh

Posted On 07 Sep 2026

End Date 06 Mar 2027

Required Experience 5 - 12 years

Basic Section

No. Of Position 1

Grade 10

Level NA

Organisational

BUSINESS_UNIT-1 AB Housing Finance Limited

BUSINESS_UNIT-2 AB Housing Finance Limited

BUSINESS_UNIT-3 AB Housing Finance Limited

DEPARTMENT-1 Collections

Country India

Skills

Skill

Collections Management Team Handling Front End Portal

Graduate

CERTIFICATION

Job Description

Job Context

Key Aspects:

• The Risk & Compliance function carries out monitoring of client wise exposure and portfolio exposure to identify ‘early warning signals’ of stress and to minimize NPAs. Currently monitoring is done in association with Business Teams as RMG does not have presence at Branch level. It carries out over due loan recovery from defaulting clients in coordination with Business Teams.
• To enable enhanced business profitability through the effective management of the delinquent portfolio for Housing Finance

Job Role

• Manage the on-ground teams and agencies to ensure timely collection of cases across all buckets.
• Building and managing an engaged collections team that takes pride in their work.
• Recruiting, coaching and mentoring the team; identifying team goals and evaluating team progress.
• Implementation and management of all compliance, regulatory and other customer experience related norms during execution.
• Leverage alternate resolution mechanisms including legal to maximize collections & recoveries.
• Undertake regular & timely team reviews to help increase engagement levels and improving upon performance.
• Good negotiation skills to be personally able to convince delinquent customers to make payments on their overdue accounts.
• Understanding and exposure to Home loan & LAP products Lending collections dynamics.
• Managing flow rates across bucketstargeting month on month reduction of credit losses for respective region
• Secured lending has lot of legality involved from legal process to complete documentation
• Getting information from customer which can be shared with risk team to take calls in future deals
• Managing team and keeping them motivated and their moral high all the time

Enabling Skill Sets & Qualifications

• Minimum 7-8-Yrs of experience in related field as Region In-charge/ location head. Exposure to Credit and other line function is desirable.
• Experience in managing outsourced agencies /vendors.
• Able to leverage legal tools to help improve collections efficiency
• An initiator with very high level of energy.
• Ability to conceptualize and effectively execute the various collections strategies
• Strong interpersonal skills and good team player.
• Excellent leadership, Analytical, Negotiation, influencing and communication skills.

Market understanding and collections/Fraud techniques.