We are looking for a Culinary Head who can lead menu innovation, build global SOPs, and ensure consistent taste and quality across 600+ outlets worldwide. This role requires a blend of creativity, operational excellence, and international exposure to elevate our café experience in India and abroad.
Responsibilities
- Develop unique dishes & star products for Indian and international markets.
- Adapt Indian menu offerings to suit local tastes, cultural nuances, and food regulations abroad.
- Create region-specific fusion menus (e.g., kulhad-inspired drinks for UK/Canada).
- Stay updated on global QSR & café trends to drive continuous innovation.
SOPs & Training
- Design and implement global kitchen SOPs for consistency in taste, hygiene, and service.
- Train and mentor culinary teams in India and abroad through in-person sessions & digital modules.
- Build a video-based training library for franchise partners worldwide.
- Groom new teams to ensure uniform standards and cultural adaptability.
- Standardize recipes, portion sizes, and plating for global consistency.
- Develop pricing and costing strategies adapted to international markets.
- Identify, source, and negotiate with local & international suppliers.
- Implement waste management and sustainability practices (eco-friendly packaging, kulhads, etc.).
- Support café launches in the UK, UAE, Canada, and other future markets.
- Assist franchise partners with kitchen setup, staff onboarding, and quality audits.
- Create detailed culinary playbooks & manuals for scalable replication.
Customer & Marketing Alignment
- Conduct customer tasting programs for new product validation.
- Collaborate with the marketing team on menu launch campaigns & promotions.
- Ensure all menu innovations are aligned with brand storytelling and positioning.
Requirements
- Education: Culinary Arts / Hotel Management / Food Technology.
- Experience: 7–12 years in QSR or café chains with global exposure (e.g., Starbucks, Costa, Tim Hortons).
- Skills:
- Strong culinary R&D and innovation mindset.
- Proven experience in international menu adaptation.
- Expertise in SOPs, training, and franchise scalability.
- Leadership and team grooming skills with excellent communication.
- Flexibility and willingness to travel internationally frequently.