1970750-Senior Manager

EXL; Gurugram District; On-site; INR 4,500,000 - 6,500,000; Full time

Job summary

EXL is seeking a Sr. Manager/AVP to lead large-scale BFSI transformation programs from concept to rollout in Gurugram, India.

The role requires strategic thinking, strong leadership, and deep Agile expertise to manage cross-functional teams across geographies. The candidate will own end-to-end project lifecycle, build detailed plans, drive risk mitigation, and ensure delivery aligns with business goals, regulatory standards, and client expectations.

Qualifications

• 8+ years of experience including 5+ years in program or project management.
• Experience leading a team of 15-20 developers, testers and business analysts.

Responsibilities

• Own end-to-end project lifecycle from concept to rollout.
• Create and manage comprehensive project plans with scopes, timelines, milestones and resources.
• Apply Scrum/Kanban to identify and mitigate risks and dependencies.
• Lead governance meetings with stakeholders and present updates.
• Mentor and develop a high-performing project team.
• Coordinate testing activities including unit/integration/UAT.

Skills

Leadership

Agile methodologies

Stakeholder management

Communications

Program management

Team leadership

BFSI domain knowledge

Risk management

Mentoring

Education

Bachelor's degree in Business/Finance/IT or related field

MBA / Master's degree

PMP or PRINCE2 certification

Tools

JIRA

Azure DevOps

Trello

Job description

Job Description:

Position: Sr. Manager/AVP (Band C2/D1) Role: Project Manager Education Credentials: Bachelor’s degree in Business, Finance, IT or a related field. Master’s degree /MBA/relevant certification (PMP, PRINCE2) preferred. Experience & Skillset: This role requires a strategic thinker with exceptional leadership skills, deep understanding of Agile principles, and the ability to navigate complex stakeholder environment. Experience in BFSI projects preferred. Overall 8+ years of experience including 5+ years of program or project management experience Proven track record of managing large-scale (i.e. cross-functional/multiple geographies), complex, and fast paced transformation programs across the full lifecycle Excellent leadership, communication, and interpersonal skills Experience leading a team of 15-20 developers, testers and business analysts and implement automation solutions independently. Strong knowledge of BFSI processes, regulatory requirements and industry trends preferred Proficiency in Agile Project management tools (JIRA, Trello, Azure DevOps etc.) required Strong problem-solving and decision-making abilities Ability to work under pressure and adhere to tight deadlines Role: Display end to end ownership of project life cycle from conceptualization phase to rollout ensuring alignment with business goals and strategic objectives Create, communicate, and manage comprehensive project plans with a firm grip on project scope, timelines, milestones, deliverables and resource allocation Leverage agile frameworks such as Scrum and Kanban to proactively identify, track, manage & mitigate any project risks, issues & dependencies, escalating critical issues promptly Build and maintain strong relationships with key stakeholders and ensure close collaboration across business, development, and tech teams Build and maintain strong relationships with customers, understanding their evolving needs and providing ongoing technical support. Actively facilitate stakeholder meetings, workshops, and presentations to ensure alignment and buy‑in throughout the project lifecycle Co‑ordinate and prepare key governance update presentations to steering committees and central forums Lead, mentor, and develop a high‑performing project team fostering a culture of collaboration, accountability, and continuous improvement Coordinate with multiple business stakeholders and team members to ensure completion of testing activities including unit testing, integration testing, system testing, and UAT Ensure project deliverables meet or exceed quality standards, regulatory requirements, and client expectations