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Application Specialist, Ultrasound
Job summary
A medical technology company in Dublin is seeking a part-time Application Specialist for Ultrasound. This role involves providing crucial pre- and post-sales support, developing training, and assisting with image optimization. Candidates should have a strong clinical background with a degree in Clinical Sonography and excellent communication skills. The position requires travel within the Republic of Ireland and offers a flexible working arrangement.
Qualifications
- 2+ years relevant modality experience in Ultrasound.
- Good knowledge of equipment and workflows.
- Excellent English skills, both written and oral.
Responsibilities
- Provide pre- and post-sales support for Ultrasound Products.
- Develop and deliver training on Image and workflow optimization.
- Assist customers with Image Optimization process.
Skills
Education
Tools
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JOB TITLE: APPLICATION SPECIALIST, ULTRASOUND
REPORTS TO: Sales Director, Ireland
LOCATION: Dublin/Leinster based
Role Covers Republic of Ireland
HOURS: Part time (3 days/week)
Job Summary
The Application Specialist is responsible for providing pre- and post-sales support to Medray customers on Ultrasound Products. They develop and deliver technical training plans in Image and workflow optimization. They also support Ultrasound Sales and Applications.
Key Activities
- High Quality Customer Training and support in Application.
- Customer assistance in Image Optimization process.
- Demonstrate features and benefits of products at trade shows, seminars, customer sites, etc.
- Provide support to the Sales team where required.
- Detect Application deficiencies and escalate where necessary.
- Self-training on Software changes.
- Drive escalations according to defined process.
- Provide detailed reports of Applications training and/or visits and record in CRM system.
- Work with Project Managers to ensure sufficient resources available.
- Collect and provide user feedback to help enhance or develop future products.
- Clinical background with 2+ years relevant modality experience.
- Educated to degree level or equivalent in Clinical Sonography.
- Good knowledge of equipment.
- Expert knowledge of Ultrasound exams, environment, and workflow.
- Excellent English language skills, both written and oral.
- Strong team player.
- Excellent communication skills including the ability to engage with all relevant stakeholders.
- Experience of working cross-culturally would be an advantage.
- Excellent and effective organisational, time management and planning skills.
- Willing to travel territory covers Republic of Ireland.
- May involve overnight stays.
- Seniority levelEntry level
- Employment typePart-time
- Job functionInformation Technology
- IndustriesSoftware Development
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