Workshop Process Support

Temple Recruitment; Naas; On-site; EUR 40,000 - 45,000; Full time

Job summary

Temple Recruitment is seeking a Workshop Process Support in Naas, Ireland to assist in workshop operations, drive process optimization, and ensure compliance with established procedures. The role involves timely quotations, invoicing support, and participation in daily WIP meetings while promoting consistent process application.

The position requires strong technical understanding, attention to detail, and excellent time management to deliver accurate results within scheduled timeframes.

Qualifications

• Strong technical understanding and awareness.
• Understanding workflows and business operations championing all employees to adhere to the process always.
• Review process and suggest process improvements that prevent blockages, delays and business issues.
• Interpreting data to identify inefficiencies or trends.
• Attention to Detail.
• Excellent administration ability.
• Excellent time management to complete tasks, follow up and close off queries.
• Ability to challenge people to steer them to comply with process.
• Ability to be steadfast on not wavering on the process.
• Problem-Solving skills.
• Strong Communication & Collaboration ability.
• Adaptability, being focused on timeframes and business needs.

Responsibilities

• Complete 2nd stage job pack quality control, ensuring all completed jobs have full job packs submitted
• Check technicians are clocked to correct jobs and raise issues when identified to ensure corrections made immediately
• Create accurate and timely quotations for workshop jobs
• Manage Invoice queries, seeking out the right information to satisfy an accurate and timely reply
• Process all claim returns/queries for both bus & truck ensuring the process is rigidly applied and timeframes adhered to
• Attend daily WIP meetings
• Support CSR as required providing cover for holidays and absence
• Be an ambassador always for the process, advising all of the process and correcting all deviations escalating repeat issues.
• Participate in training and development programs as required by the Company
• Undertake any other duties or activities as required

Skills

Technical understanding

Process adherence

Data interpretation

Communication

Time management

Problem solving

Job description

Job Description

The Workshop Process Support role is responsible for assisting in the smooth operation of workshop activities by supporting process optimization, ensuring compliance by all to the process, being an ambassador and champion of correct process application always. This role will facilitate communication between teams driving process compliance. This role plays a key part in maintaining workflow efficiency and supporting continuous improvement initiatives.

Key Responsibilities & Duties:

• Complete 2nd stage job pack quality control, ensuring all completed jobs have full job packs submitted
• Check technicians are clocked to correct jobs and raise issues when identified to ensure corrections made immediately
• Create accurate and timely quotations for workshop jobs
• Manage Invoice queries, seeking out the right information to satisfy an accurate and timely reply
• Process all claim returns/queries for both bus & truck ensuring the process is rigidly applied and timeframes adhered to
• Attend daily WIP meetings
• Support CSR as required providing cover for holidays and absence
• Be an ambassador always for the process, advising all of the process and correcting all deviations escalating repeat issues.
• Participate in training and development programs as required by the Company
• Undertake any other duties or activities as required

Skills and Qualifications

• Strong technical understanding and awareness
• Understanding workflows and business operations championing all employees to adhere to the process always
• Review process and suggest process improvements that prevent blockages, delays and business issues
• Interpreting data to identify inefficiencies or trends
• Attention to Detail
• Excellent administration ability
• Excellent time management to complete tasks, follow up and close off queries
• Ability to challenge people to steer them to comply with process
• Ability to be steadfast on not wavering on the process
• Problem-Solving skills
• Strong Communication & Collaboration ability
• Adaptability, being focused on timeframes and business needs

Salary €40k-€45k

Monday to Friday 9am to 5.30pm (1hr lunch)