Workshop Coordinator

Megabikes; Dublin; Hybrid; EUR 30,000 - 40,000; Full time

Benefits offered by this job

Competitive salary

On-the-job training

Opportunity for growth

Job summary

A leading motorcycle dealership in Dublin is seeking a Workshop Coordinator to manage workshop operations and coordinate between customers and mechanics. The ideal candidate possesses strong organisational skills and a customer-focused mindset. Responsibilities include administering workshop tasks, tracking vehicles, and maintaining records. This full-time role offers a competitive salary and opportunities for professional growth in a dynamic, team-focused workshop environment.

Qualifications

• Previous experience in a workshop, service desk or motor trade environment preferred.
• Strong organisational and time management skills.
• Confident communicator with a customer-focused mindset.

Responsibilities

• Coordination and administration of the motorcycle workshop.
• Managing booking-in, tracking and handover of workshop vehicles.
• Communicating with customers regarding job progress, timelines and costs.

Skills

Organisational skills

Customer service skills

Time management

Attention to detail

Communication skills

Tools

Workshop computer operating system

Job description

Join our team with your strong organisational and customer service skills. Manage the efficient flow of our workshop operations.

Location: Megabikes Ballymount, Dublin 22

Megabikes, one of Ireland’s leading motorcycle dealerships, is currently hiring a Workshop Coordinator for our Ballymount, Dublin 22 location.

This is an excellent opportunity for someone with strong organisational and customer service skills who wants to build a long-term career in the motorcycle or motor trade industry.

If you are experienced in workshop administration, service coordination, or dealership operations — or have transferable skills from the motor trade — we would love to hear from you.

About Megabikes

Megabikes is an official dealer for leading motorcycle brands including Aprilia, Moto Guzzi, Vespa, Piaggio and Suzuki. With two Dublin locations, we are proud to serve riders across Ireland through motorcycle sales, servicing, parts and accessories.

Our Ballymount workshop is a busy, professional environment handling servicing, warranty repairs, diagnostics and bike preparation. The Workshop Coordinator plays a vital role in keeping operations running smoothly.

The Role

This is a full-time position based at our Ballymount workshop in Dublin 22. The Workshop Coordinator is the central point of contact between customers, mechanics and parts suppliers, ensuring the efficient flow of all incoming and outgoing motorcycles.

Key Responsibilities:

• Day-to-day coordination and administration of the motorcycle workshop
• Managing booking-in, tracking and handover of workshop vehicles
• Preparing job cards and allocating work to mechanics in line with capacity
• Estimating and invoicing customers accurately and efficiently
• Ordering and preparing required parts in advance
• Liaising with suppliers and manufacturers regarding parts availability
• Handling warranty-related administration and documentation (full training provided)
• Maintaining accurate workshop records using company systems
• Communicating clearly with customers regarding job progress, timelines and costs
• Supporting continuous improvement of workshop processes

Systems & Training

• Role is heavily reliant on the workshop computer operating system
• Basic computer literacy required (email, data entry, navigating systems)
• Full training on internal systems and processes will be provided

Experience & Skills

• Previous experience in a workshop, service desk or motor trade environment preferred but not essential
• Strong organisational and time management skills
• High attention to detail, particularly in pricing and invoicing
• Confident communicator with a customer-focused mindset
• Ability to work under pressure in a fast-paced environment
• Interest in motorcycles or mechanical environments is an advantage

What We Offer

• Competitive salary (depending on experience)
• On-the-job training and support
• Opportunity to grow with one of Ireland’s premier motorcycle businesses
• Professional, team-focused workshop environment

Check out our current openings and apply today. We can’t wait to meet you.