Workshop Coordinator

HireHive; Dublin; On-site; EUR 32,000 - 48,000; Full time

Benefits offered by this job

Pension Scheme

Death In Service Benefit

Digital GP Service

Employee Assistance Programme

Annual Leave Purchase Programme

Long Service Awards

Staff Purchase Schemes: Tyres

Staff Purchase Schemes: Tools

Bike to Work

Discounted Gym Membership

Job summary

National Vehicle Distribution is seeking an experienced Workshop Support Coordinator to help manage day-to-day vehicle operations in a busy workshop environment. The role focuses on accurate status tracking, bookings, and timely responses to dealer queries, ensuring smooth vehicle throughput.

Ideal candidates will have coordination or Service Advisor backgrounds, strong organisational skills, and familiarity with PO processing and goods receipting within a dealership or OEM setting.

Qualifications

• Experience in a coordination, Service Advisor, workshop support or automotive operations role.
• Strong organisational and time-management skills.
• Experience with purchase orders, goods receipting or similar processes would be beneficial.
• Comfortable communicating with dealers and internal stakeholders.

Responsibilities

• Maintain and update the daily vehicle-on-site status tracker.
• Record vehicle arrivals, departures, and status.
• Create and manage new vehicle bookings.
• Reschedule vehicles in response to dealer requests or operational requirements.
• Respond to dealer and vehicle-progress queries.
• Coordinate information between dealers and the internal operations team.
• Support purchase order processing and goods receipting.
• Prepare and issue regular operational reports.
• Maintain accurate vehicle records and ensure information is kept up to date.
• Support supervisors and management with operational information and reporting.
• Highlight discrepancies, delays or issues that may affect vehicle flow.
• Help ensure the day-to-day administration of the operation supports smooth and efficient vehicle throughput.

Skills

Coordination

Service advisory

Workshop support

Automotive operations

Excel

PO/Goods receipting

Tools

Excel

Business systems

Job description

About NVD:

A family-owned business, established in 1980, NVD was set up to assist vehicle manufacturers in the timely and incident free distribution of their products. We’ve established ourselves as a one stop shop providing the three main pillars of outbound logistics, including transporting, storing and enhancing our customers’ vehicles, prior to delivery to their end location. Since 1980 NVD has been at the forefront of pioneering the digitisation of the FVL industry. As early adopters of emerging technology we have been able to introduce huge efficiencies saving time and money for our customers. Our unwavering commitment to progress and continual service improvement remains at the heart of our business today.

Role Overview:

We are looking for an experienced Workshop Support Coordinator to support the day-to-day running of a busy vehicle operation.

This role will be responsible for maintaining accurate vehicle status information, coordinating bookings and schedule changes, preparing operational reports, supporting PO and goods receipt processes, and responding to dealer and vehicle-related queries.

The ideal candidate will be highly organised, comfortable working in a fast-paced automotive environment and confident dealing with multiple stakeholders.

This role would particularly suit someone who has previously worked as a Service Advisor in a main motor dealership and is looking to move into a broader operations-focused position.

Pay and Benefits:

• Pension Scheme
• Death In Service Benefit
• Digital GP Service
• Employee Assistance Programme
• Annual Leave Purchase Programme
• Long Service Awards
• Staff Purchase Schemes:
• Tyres
• Tools
• Bike to Work
• Discounted Gym Membership

Requirements:

• Previous experience in a coordination, Service Advisor, workshop support or automotive operations role.
• Main Dealer Service Advisor experience would be a distinct advantage.
• Good understanding of vehicle booking and workshop processes.
• Strong organisational and time-management skills.
• Excellent attention to detail and accuracy.
• Confident communicating with dealers and internal stakeholders.
• Comfortable managing multiple priorities in a busy environment.
• Strong computer skills, particularly Excel and general business systems.
• Experience with purchase orders, goods receipting or similar processes would be beneficial.
• Able to work independently and take ownership of tasks.

Responsibilities:

• Maintain and update the daily vehicle-on-site status tracker.
• Record vehicle arrivals, departures, and status.
• Create and manage new vehicle bookings.
• Reschedule vehicles in response to dealer requests or operational requirements.
• Respond to dealer and vehicle-progress queries.
• Coordinate information between dealers and the internal operations team.
• Support purchase order processing and goods receipting.
• Prepare and issue regular operational reports.
• Maintain accurate vehicle records and ensure information is kept up to date.
• Support supervisors and management with operational information and reporting.
• Highlight discrepancies, delays or issues that may affect vehicle flow.
• Help ensure the day-to-day administration of the operation supports smooth and efficient vehicle throughput.

Equal Opportunities Statement

National Vehicle Distribution is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We value openness, innovation, customer focus, and operational excellence. Our organisation actively promotes equality and prohibits discrimination based on gender, marital/civil status, family status, age, disability, sexual orientation, race, religion, or membership of the Traveller community, in accordance with Irish and UK equality legislation. We encourage applications from all qualified individuals and are dedicated to creating an environment where everyone can thrive and contribute to our shared success.

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