Workload Automation & Technical Administrator, Enterprise Applications

Electricity Supply Board; Dublin; Presencial; EUR 70.000 - 90.000; Jornada completa

Descripción de la vacante

Electricity Supply Board in Dublin is seeking a proactive IT professional to join the Enterprise Application Services team as a Workload Automation & Technical Administrator. The role focuses on managing Automic environments across ESB and driving automation maturity through best-practice configuration and monitoring.

You will support enterprise file services, print infrastructure, and cross‑functional collaboration while contributing to ESB’s mission‑critical IT operations.

Formación

• 3 years’ hands‑on experience administering enterprise environments in production.
• Recognised third‑level qualification in Computing, IT, or related discipline, or equivalent professional experience.
• Ability to diagnose, troubleshoot, and resolve complex production issues independently with sound judgement on escalation.
• Strong understanding of cybersecurity best practices and secure operational procedures.
• Excellent communication, documentation, and stakeholder management skills.
• Experience administering Automic Workload Automation or similar tools (Control‑M, Autosys, Redwood).
• Experience working with cloud platforms, preferably Microsoft Azure.
• Familiarity with enterprise file services, print services, or other shared infrastructure platforms.
• Exposure to ITIL practices or similar structured service‑delivery frameworks.

Responsabilidades

• Administer, maintain, and enhance the Automic Automation Engine (AE) platform, including AWI, agents, and associated infrastructure components.
• Perform platform and server lifecycle management, including installation, upgrades, patching, environment refreshes, health checks, and decommissioning activities.
• Design, configure, and optimise automation workflows, schedules, job objects, calendars, events, and reusable automation frameworks to support business operations.
• Monitor and support daily workload execution and operational services, proactively identifying and resolving job failures, performance issues, system alerts, and service disruptions.
• Integrate and support connectivity between Automic and enterprise applications, operating systems, cloud platforms, databases, and APIs, including SAP, Oracle, Linux, and Windows environments.
• Manage print and infrastructure services, including print servers, queues, drivers, deployments, storage utilisation, data migrations, and service availability.
• Ensure compliance, governance, and operational excellence through audit support, documentation management, logging and traceability, backup procedures, archiving, housekeeping activities, and capacity planning.

Conocimientos

Workload automation

Azure

ITIL

Security best practices

Stakeholder management

Documentation

Communication

Educación

Bachelor's degree in Computing/IT or related field

Herramientas

Automic Workload Automation

Control-M

Autosys

Redwood

Azure

Descripción del empleo

Select how often (in days) to receive an alert:

Workload Automation & Technical Administrator, Enterprise Applications

Vacancy Number: 29280

Category: IT - Cloud, Infrastructure & Devices

Job Type: Full-time

Position Description

We are seeking an energetic and enthusiastic IT professional to join our Enterprise Application Services Team within IT Service Delivery. Our IT Service Delivery function designs, delivers, and supports all activities aligned with ESB’s IT strategy, providing innovative solutions across the organisation. ESB operates one of the most advanced IT and telecommunications environments in Ireland, supporting over 500 applications and serving as the country’s largest SAP user.

The Enterprise Application Services team manages and supports the Automic Workload Automation platform — a business‑critical enterprise system used extensively across ESB to automate, schedule, and orchestrate workflows and operational processes across numerous IT systems and applications. In this role, you will be responsible for managing, maintaining, and optimising Automic environments across the enterprise. You will ensure the reliable execution of business‑critical workloads while driving automation maturity through best‑practice configuration, monitoring, and continuous improvement.

In addition to workload automation, the Enterprise Application Services Support team also delivers, manages, and supports ESB’s enterprise file services and print infrastructure.

This position offers an excellent opportunity to develop and enhance technical skills in workload automation, enterprise services, and platform administration. It also provides scope to build broader capabilities such as stakeholder management, communication, and leadership.

The successful candidate will become a key member of the Enterprise Application Services team and play an important role in supporting ESB’s mission‑critical IT operations.

Key Responsibilities

• Administer, maintain, and enhance the Automic Automation Engine (AE) platform, including AWI, agents, and associated infrastructure components.
• Perform platform and server lifecycle management, including installation, upgrades, patching, environment refreshes, health checks, and decommissioning activities.
• Design, configure, and optimise automation workflows, schedules, job objects, calendars, events, and reusable automation frameworks to support business operations.
• Monitor and support daily workload execution and operational services, proactively identifying and resolving job failures, performance issues, system alerts, and service disruptions.
• Integrate and support connectivity between Automic and enterprise applications, operating systems, cloud platforms, databases, and APIs, including SAP, Oracle, Linux, and Windows environments.
• Manage print and infrastructure services, including print servers, queues, drivers, deployments, storage utilisation, data migrations, and service availability.
• Ensure compliance, governance, and operational excellence through audit support, documentation management, logging and traceability, backup procedures, archiving, housekeeping activities, and capacity planning.

Experience and Qualifications

• Minimum of 3 years’ hands‑on experience administering and supporting enterprise environments in a production setting, including troubleshooting, patching, security management, automation, and operational support.
• Recognised third‑level qualification in Computing, Information Technology, or a related discipline, or equivalent relevant professional experience.
• Demonstrated ability to diagnose, troubleshoot, and resolve complex production issues independently, with sound judgement on when escalation is required.
• Strong understanding of cybersecurity best practices and secure operational procedures.
• Excellent communication, documentation, and stakeholder management skills, with a collaborative approach to knowledge sharing and cross‑functional teamwork.
• Experience administeringAutomic Workload Automation or similar workload automation/orchestration tools (e.g., Control‑M, Autosys, Redwood).
• Experience working with cloud platforms, preferably Microsoft Azure.
• Familiarity with enterprise file services, print services, or other shared infrastructure platforms.
• Exposure to ITIL practices or similar structured service‑delivery frameworks.

Location

This position will be based in 27 Fitzwilliam Street, Dublin 2.

Smart Working at ESB is designed to make ‘in‑person’ time together as purposeful as possible while also enabling the effective use of digital tools and hybrid arrangements to preserve our commitment to flexibility. The successful candidate may work flexibly within the jurisdiction where they have been employed, with attendance at the workplace for in‑person collaboration at least two days per week. All Smart Working arrangements are subject to regular review based on the operational requirements of the role, the team, and the business.

Why Work with Us?

• Opportunity to lead Ireland’s transition tonet zero carbon future
• Career developmentthrough mentoring andtraining
• Corporate Social Responsibility Opportunities
• Sports and Social Clubs
• Networking opportunities
• Credit Union
• Access to staff well‑being programmes
• Generous parental leave entitlements
• Strong values‑based and inclusive culture
• Strong commitment to diversity, equity and inclusion
• Great team environment working to our Core Values: Courageous, Caring, Driven and Trusted

Closing Date

29th October 2026

Interview

Candidates who are shortlisted for interview will complete a Behavioural Interview based on each of the following Behaviours, which underpin how we work at ESB and are critical to delivering our strategy:

Your application will be held in reserve for 6 months should you be suitable for the role.

The successful candidate will be required to evidence their right to work in the Republic of Ireland prior to commencement of employment.

Diversity, Equity and Inclusion Statement

ESB is committed to being an equal opportunities employer. We welcome applications from all sections of society and ensure that no one is discriminated against on the grounds of race, religion or belief, ethnicity or nationality, disability, age, citizenship, marital status, domestic or civil partnership status, sexual orientation or gender identity, or any other basis as protected by law.

Applicants who anticipate requiring assistance or reasonable accommodations for any part of the application or interview process may contact, in confidence, [e-mail].

About ESB

Join us in our mission to achieve a net‑zero electricity system by 2040. ESB is Ireland’s leading energy utility, with activities spanning electricity generation, transmission and distribution, energy supply, energy services and international consultancy. Operating in Ireland, Northern Ireland and Great Britain, we invest over €1 billion each year to deliver a new energy future based on reliable, affordable zero‑carbon electricity.